You will be responsible for delivering the hard services PPM and reactive services in a safe and secure manner in line with the contract requirements. With a team of engineers and subcontract resources, you will maintain, repair, and replace items including mechanical, HVAC, Gas, electrical, building fabric, grounds maintenance and subcontractor management, fire systems.  You must lead the team and identify strengths and weakness in order to utilise their skills in the most effective way. The safety of the team must be the priority. Work must be planned so that it does not affect the client business activities. 

Main Duties

Manage all activities with H&S being the most important aspect  Manage the delivery of PPM's as allocated by the CAFM system in a timely manner  Review and manage any remedial tasks identified by the PPM's  Monitor reactive calls and ensure they are delivered in line with the SLA's  Actively manage and monitor compliance on the sites in order to meet our obligations  Review data to identify strengths and weakness in the service delivery. Implement improvements and suggest solutions wherever possible.  Adopt and foster a one-team approach by liaising with the service delivery teams, subject matter experts, the management team and other TSM's to ensure the whole team, including that of your own, complete and achieve KPIs and SLAs.  Monitor and manage the use of handheld technology (PDA) by encouraging usage in real-time with clear accurate notes.  Inform the asset and commercial team when equipment is replaced as part of Life Cycle or Small Works Programme for the region.  Identify assets, tasks or frequencies which are not aligned and advise accordingly  WHAT WE ARE LOOKING FOR Undertakes a minimum of 3 monthly audits to ensure compliance to Building Log regulations (eg Asbestos), verifies that Sub Contractors are duly complying with WO requirements and that ALL staff are working safely  Action-orientation – Demonstrates a readiness to make decisions, take the initiative and originate action and see them through with the assistance of your Line Manager.  Specialist knowledge – Understands technical or professional aspects of work and continually maintains technical knowledge.   Resilience – Maintains effective work behaviour in the face of setbacks or pressure. Remains calm, stable and in control of themselves, but feel confident in asking for assistance when needs arise.  Problem-solving & analysis – Analyses issues & break them down into their component parts. Makes systematic & rational judgements based on relevant information and fact-based solutions.  Flexibility – Successfully adapts to changing demands and conditions. MUST be able to be on call to support site escalation, emergency's and incidents   Interpersonal Sensitivity – Interacts with others in a sensitive and effective way. Respects and works well with others. Able to change communication style in line with audience

  Essential skills 

Recognised electrical or mechanical qualifications  Experienced background working in a similar role and ideally will have experience working in manufacturing environments  Proven track record in delivering engineering solutions and problem solving  Experience of planning and delivering PPM and reactive work  Proven track record in successful people management including performance management and familiarity with operational HR process and procedure. 

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.