Why WWT? 

 

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.  

 

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.  

 

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities. 

 

Want to work with highly motivated individuals that come together to form high performance team? Come join WWT today! We are looking for a Technical Solutions Architect to join our AIOps family. 

  

Why should you join the AIOps Team? 

With the AIOPS team, you will be part of an industry leading group of engineers, architects, business and market leaders, and innovators that is leading the world in AIOps, unified observability, and advanced interoperability. 

  

What will you be doing? 

In your role as an AIOps Technical Solutions Architect, you will serve as the key conduit between our business development and engineering and architecture teams. You will work with our customers and our account teams to help identify, define, and scope the advanced solutions that enable our biggest and most advanced customers to realize the full potential of AIOps. 

  

Responsibilities: 

Deliver robust Observability and AIOps solutions that provide actionable insights, reduce operational complexity, and enhance system reliability  Provide thought leadership to leverage advanced AI technologies, unified monitoring frameworks, and proactive automation to ensure seamless system performance, rapid issue resolution, and continuous improvement  Regularly consult with customer IT groups around development, provisioning, operations, delivery, and retirement of solutions to maintain an intimate knowledge of customer needs and challenges  Provides technical / architectural and business value consulting to account teams needing assistance in "must win" situations. Identifies and leads competitive win strategies  Creates, leads, and participates in special interest group forums (Virtual Teams, etc.) and customer and industry vertical forums, including industry trade organizations  Technical mastery across a single domain and the ability to deliver its value prop to any level  Technical ownership of Platform Labs and content  Deliver AIOps Demos in our ATC Lab  Ability to break down a technical topic and connect it to business outcomes  Ability to lead consultative AIOps Workshops for key customer stakeholders  Perceived as a thought leader and trusted to mentor others  Mastery of technical solutions and associated business message  Embrace and Strengthen WWT’s culture through our Core Values