Mumbai, India
2 days ago
Technical Solutions Executive

Job Requisition ID #

24WD84598

Position Overview

As a Technical Solutions Executive (TSE), you will be a key contributor to the success of the Autodesk Construction Cloud portfolio. Reporting to the Technical Sales Manager, you will partner with account teams to help users achieve their goals through the use of our technology. Leveraging your industry experience, you will identify and uncover customer needs, develop strategies, demonstrate value, and ultimately deliver outcomes for our customers.

Responsibilities

Outcome and Solution-Based Approach:

Take a customer-centric approach by undertaking deep technical discovery in collaboration with team members to uncover user goals

Use your experience, technical knowledge, and creativity to craft solutions that enable end-users to achieve their objectives

Technical Closure:

Collaborate with key customer stakeholders to secure technical closure of proposed solutions within Autodesk Construction Cloud

Manage technical evaluations, define solution architecture, facilitate product demonstrations, and engage third parties

Consult with ACS sales on technical validation and assess the feasibility, correctness, and completeness of proposed solutions

Apply best practices to resolve business challenges and maximize customer satisfaction and product revenue

Document quantifiable pain points identified in pre-implementation scenarios, technical decision criteria, and evaluation metrics using Salesforce and collaborative tools

Customer Relationship Management:

Build a "trusted advisor" relationship by understanding customers' business processes, workflows, and technical requirements

Ensure efficient handoffs between the pre-sales team and post-sales adoption and deployment teams

Share Autodesk Construction Cloud internal product roadmaps with customers and communicate customer feedback to the ACS product team

Collaboration:

Develop strong working relationships with the ACS sales team and adjacent teams such as Autodesk Worldwide Field Operations (WWS)

Collaborate with business resources (e.g., sales management, deployment, adoption, business development, global technical sales, and marketing)

Work with ACS product "centers of excellence," Customer Success programs (e.g., Voice of the Customer), and deployment teams to implement solutions

Coordinate with ACS marketing for product launches, webinars, and go-to-market messaging strategy

Leadership:

Share best practices, competitive insights, innovations, and expertise within the sales organization, product divisions, and technical solutions teams locally and globally

Represent Autodesk at strategic speaking engagements at trade shows, conferences, and internal events, collaborating with ACS marketing teams

Provide technical product and integration expertise and share knowledge across the organization

Minimum Qualifications

3-5+ years of experience in the AEC industry

Experience with SaaS technology or construction project planning/delivery

A technology subject matter expert capable of distilling complex workflows and solutions for multiple AEC audiences

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Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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