JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

POSITION SUMMARY: 

Oversees the planning and coordination of multiple projects, focusing on conceptualizing preliminary requirements, including data gathering, equipment needs, and infrastructure considerations. Defines project goals in terms of scope and timeline. Manages Product Area-specific reporting and facilitates interface and hand-off to the Project Manager Lead and Project Management team for implementation. 

 

ESSENTIAL JOB DUTIES 

Collaborate on lab space requests within assigned areas, aligning with business and real estate goals to maximize space efficiency 

Provide comprehensive planning services including programming, analysis, equipment detailing, and space solution development (lab space plans, furniture and equipment layouts, test fits, and block plans) 

Develop and maintain relationships with client contacts and lab managers to understand space requirements 

Foster effective working relationships with project management, facilities management, engineering, maintenance, and other team members 

Utilize data analysis tools to generate and compare space solutions, presenting comprehensive lab binders with options, pros/cons, and recommendations 

Ensure lab space planning activities comply with service line SLAs and client satisfaction targets, including milestone management, adherence to FDOB, status updates, and risk mitigation 

Serve as a subject matter expert (SME) for assigned lab spaces, understanding utilization and offering insights to aid management in real estate decisions 

Manage workload, timelines, and project deliverables, conducting regular meetings with internal teams and client stakeholders 

Monitor scope and schedule consistency, resolving issues with appropriate team members 

Accurately gather requirements and set realistic expectations for end users 

Maintain data accuracy for space, occupancy, and allocation 

Log activities in project tracking tools such as Smartsheet and Procore 

Assess lab infrastructure and planning needs, measuring efficiency, effectiveness, and user experience, while proposing improvements 

Collaborate with Space Management Planning and Delivery teams, providing visibility into lab activities and coordinating with Planning Team forecasts and Delivery Team headcount moves 

Ensure sufficient infrastructure capacities in partnership with relevant teams 

Actively seek opportunities to increase customer satisfaction and strengthen client relationships 

 

Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships 

Collaborate and obtain scope on lab space requests within assigned area and group alignment to maximize space efficiencies, while implementing solutions in line with Business and Google REWS goals 

Provide planning services in support of requested activities - programming, planning analysis, equipment details, space solution development inclusive of lab space plans, furniture and equipment layouts, test fits, block plans and recommendations in a timely manner 

Establish and maintain relationships with Client contacts and Lab Managers to understand space requirements 

Collaborate and maintain effective working relationships with Project Management, Facilities Management, Engineering and Maintenance and other partner team members on all activities 

Utilize data analysis tools to generate space solutions and compare options to achieve a comprehensive view of the option outcomes. Present lab binders with all options, pros/cons, and recommendations. Partner to ensure sufficient infrastructure capacities  

Ensure lab space planning activities are executed in compliance with service line SLAs and client satisfaction targets. Milestone management, adherence to FDOB, status updates and risk mitigation are required steps in the planning of lab projects 

Act as a SME for your portfolio of lab spaces. Understand how these spaces are being utilized and offer suggestions and highlight trends that aids management in their real estate decisions 

Monitor and review workload and develop plan for identifying and meeting specific timelines and project deliverables; manage and conduct regular meetings with internal team and client stakeholders to maintain schedules and timelines for completion of phases of work 

Ensure the scope and schedule are monitored for consistency and work to resolve issues with appropriate team members 

Obtain accurate requirements and correctly set expectations with what is possible and what the end user should expect and when.  

Provide updates to ensure data accuracy for space, occupancy and allocation 

Log all activities, as specified, into project or daily request tracking reports  

Collaborate in the assessment of lab infrastructure and planning needs, measuring environment efficiency, effectiveness, and experience, while proposing changes that aid in the user experience, quality, and speed to deliver 

Partner with the Space Planning, CAFM Operations, and Delivery pillars. Provide visibility to lab activity and highlight net new spaces and allocation changes. Hold regular meetings to obtain Planning Team forecast data and Delivery Team headcount move activity 

Work with teammates on data collection and coordination efforts for labs on an established schedule 

REQUIREMENTS: 

Bachelor’s degree in architecture, design, construction management, or a related field 

Three to five years of experience in facilities management, Lab space planning, and/or corporate real estate environment preferred 

Familiarity with large-scale campus and portfolio-wide strategy and occupancy planning projects 

Proficiency in interpreting architectural, MEP, furniture, and equipment prints; knowledge of basic MEP standards and building codes 

Familiarity with construction industry terminology, documentation, design disciplines, and local permitting processes 

Advanced skills in G-Suite, AutoCAD, MS Office, CAFM, occupancy planning software, and space data management solutions 

Ability to work effectively under pressure in a fast-paced environment 

Detail-oriented with excellent prioritization skills 

Proven track record of proactive, excellent customer service  

Strong interpersonal, oral, and written communication skills 

Capability to lead vendors or contracted crews through laboratory moves, additions, or changes 

 

Three to Five years of experience in facilities planning and design. Experience in space planning of corporate facilities including biotech, laboratories, or manufacturing is preferred 

Minimum Bachelor's Degree in architecture, interior design or business from an accredited institution 

Experience working on large-scale campus and portfolio-wide strategy and occupancy planning projects 

Ability to understand/interpret prints - Architectural, MEP, furniture & equipment, knowledge of  basic MEP standards, building codes 

Solid understanding of the construction industry, terminology, documentation, and design disciplines, permitting requirements/process within specific jurisdiction preferred 

Advanced knowledge of G-Suite, AutoCAD experience, MS Office, CAFM, occupancy planning software, and space data management solutions 

Strong organization with proven leadership and interpersonal skills 

Ability to perform duties under deadline pressure in a fast-paced, high-volume environment 

Detail-oriented and thorough with the ability to prioritize between important and most important task 

Proven record of providing excellent internal and external customer service proactively 

Excellent oral and written communication skills, including presentation skills 

Must be able to lead vendors or contracted crews through a lab Move, Add, or Change 

Estimated total compensation for this position:

119,900.00 – 131,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Menlo Park, CA

Job Tags:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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