The Applied R&D Engineer conducts target-oriented research to directly apply findings to the specification, design, further development, and incremental improvement of products, services, systems, tools, processes, etc. Integrates, verifies, tests, and modifies SW / HW / system components and capitalises on innovative solutions to meet particular requirements and specifications.

Skills Required:

Responsibilities:
 

• Independently works within broad guidelines and uses best practices and knowledge of internal or external business issues.

• Works with substantial discretion and uses specialist knowledge, analytical skills, judgment and broad conceptual and practical experience to solve complex problems and to contribute to process improvements.

• Transfers concepts for professional direction of own organisational unit into actionable measures.

• Provides working leadership and training to less experienced personnel.

• May lead small projects with limited risks and resource requirements.

• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements.

• Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions. 

• Plans technical requirements from customers’ needs. 

• Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering). 

• Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications. 

• Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).

• Applies and maintains quality standards. Participates in process and tools evolutions and improvements.

• Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.