Shanghai, CHN
55 days ago
Technical Specialist(GCS,Shanghai)
Job Description Job Title: GCS field technical specialist Report to : GCS Field Manager Organization: Global Customer Service Location: Shanghai/Su Zhou This GCS technical specialist position delivers technical expertise for solution implementation to interal team engineers ans external customers based on Teradyne product and service. It provides support for assessment of customer needs, implementation of the solutions as well as product release support. Major Responsibilities: + Monitor field engineers skillset by skill-level definition and propose suitable training to enhance engineers skillset. + Consolidate similar field issues together and perform knowledge sharing/learning with all engineers. + Monitoring/checking in-site related process and provide appropriate suggestion in problem solving, communication, escalation, etc... + The specialist will join such critical/key issues discussion and to be the bridge between PSG/factory experts and field service team.. + Perform field Forum seminar with all team members every year. The field specialist is the coordinator to perform paper review with team leads and host seminar proceeding. + Coordinate/report China region retrofit progress (PIP & PUP) and performing status update. + Join key activities in all regions and provide suggestion/observation to management team. Technical Requirements: + Familiar with ATEs and production environment. + Knowledge of troubleshooting process and skills. + Knowledge of Load board schematics design and layout. + Knowledge of IC test theory. + Device correlation and test program release experience. + Driver and UI knowledge. Basic Requirements: + Bachelor degree or above in IC design, electrical engineering, RF, electronic, communication, microwave; above 10 years working experience. + Experience of ATE is Preferred + Logical thinking + Business Travel requirement + Can work under pressure + Eager to new challenge, hunger for new technology + Strong English and Mandarin Communication Skills + Strong Interpersonal Skills and Problem-Solving Skills + Good at Teamwork + Self-starter with positive and optimistic manner. The end. Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you’re unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at 978-370-3041 or contact them at HR.Service.Center@teradyne.com for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.
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