To manage a number of key contractual processes to deliver a multi-skilled, PLC, PC and controls equipment service across a wide range of operationally critical equipment whilst understanding and operating safely and in-line with the customer’s business needs and what is critical to quality at all times.

The occupier of the role will optimise the service to our customer through process delivery including: change control, error management, root-cause analysis and specialist reporting. They will be involved in all site processes and error management which is key to contractual success.

What we offer:

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

https://www.dematic.com/en-us/about/careers/what-we-offer/

“Dematic is proud to provide equal employment opportunities to all employees and applicants. Dematic prohibits discrimination and harassment of any type without regard to race, religion or belief, age, sex, national or ethnic origin, disability status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.”

Tasks and Qualifications:

Principal Accountabilities:

Management of all site processesSupport the management of site errors and incidents through to root-cause and preventionRoot-cause-analysis reporting using tools such as 8D, A3 etc.Manage all reporting in line with contractual requirementsAll error managementManagement of the Technical Specialist TeamManagement of change control and IT services updatesDriving Continuous improvement & Team Development via the Technical Specialist Team & whole site teamSupport for the Dematic Site Manager in data analysis and presentationAttending meetings and presenting technical (and other) information to the customerSystem Improvement Process (SIP) managementDematic JMR Meeting support3rd Party supplier contact and interfacing including Dürkopp, DAI, Beumer, IDC, BSH etc.

Knowledge and qualifications:

Time-served apprenticeship / NVQ Level 3 (Or Equivalent) Electrical biasHNC / HND / Degree qualified engineering qualification (electrical bias) minimumElectrical controls system experience including inverter drives, barcode scanning equipment, Profibus / Profinet / ASi-bus / ASi-Safe / Ethernet etc.PLC (Siemens) requiredPC, SQL database/querying, comms networks · Previous experience within a controls equipment environment (warehousing preferred) · Multi-skilled experiencePrevious Management/Customer Facing Experience preferredApprenticed trainedIOSH / NEBOSH TrainedLean Six Sigma experience