Job title: Technical Support for Hardware and POS Account
Location : Asian Century Center (ACC) Building
Experience: Min 1 year in the BPO industry (H/W or S/W support)
Education Qualification: High School Diploma
No of Openings: 50 – 100 Tech Support

Roles and Responsibilities:

Required to troubleshoot Computer Hardware and Software Having POS devices troubleshooting experience is a plus Will support drive-through machinery like speakers, microphones, headsets, etc. B2C and B2B Inbound and outbound transactions via Phone (85%) and E-mail (15%)

Required Skills:

With at least 1 year of hardware and software support experience in the BPO industry With experience using CRM tools and remote desktop With experience in using computer operating systems Customer/client-facing experience is a must Excellent verbal and written communication skills Experience in ISP Support Experience with Point of Sale is an advantage Experience in international center. Willing to work on site Amenable to work in night shifts and shifting schedules Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply

Name(Required) Email(Required) Phone(Required)Do you have experience handling an international tech support account?(Required)YesNoDo you have experience handling hardware tech support account?(Required)YesNoHow soon can you start?(Required)Within 30 days30-60 days60-90 daysAre you amenable to working on-site at BGC, Taguig?(Required)YesNoCurrent Location(Required) Attach Resume(Required)Accepted file types: pdf, docx, doc, Max. file size: 10 MB.

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