Engagement Type: Contract
Location: Richmond VA
Duration: 6 Months
Complete Description:
*Candidate must be legally eligible to be hired directly by the Commonwealth of VA. Position could be converted to fulltime position within two months, however, fulltime employment is not guaranteed. Fulltime salary range 41-46K with state benefits
**local candidates preferred
***personal interview required before placement (if out of state of VA, an initial phone interview is acceptable)
Telecommunications Services provides state-of-the-art telecommunications technology (voice and data communications services and equipment) to the entire University and VCUHS community as well as University resident students. Telecommunications Services generates more than $9 million in revenue annually.
Maintain/support and troubleshoot applications integrated with Telecommunications Services operation of the Avaya S87XX switches, Modular Messaging, and adjunct servers/systems. Assist in the planning, design, implementation, and/or enhancement of new services and technologies for the University and VCUHS.
-Demonstrated ability to work effectively with faculty and staff to provide technical support for telecommunications services.
-Strong interpersonal skills, including the ability to effectively communicate complex information to non-technical audiences.
-Working knowledge of Windows, Oracle or SQL databases.
-Outstanding customer service skills.
-Excellent written and oral communications skills.
-Strong organizational skills.
-Demonstrated ability to effectively handle multiple tasks with the ability to work in a diverse work environment.
-Ability to demonstrate proficiency in spreadsheet, database, email, and word processing applications; working knowledge of Microsoft applications and Google Mail preferred.
-Ability to work successfully in teams and independently.
Skills:
Skills
Required/Desired
Amount of Experience
Degree in telecommunications, information systems or related fields OR any equivalent combination of education, training and experience
Required
3 Years
Exposure to voice telecommunications technologies; focus on Avaya and VOIP technology
Required
1 Years
Project management experience
Desired
Vendor sponsored certifications
Desired
Hands- on experience with Oracle and/or SQL database.
Required
2 Years
Hands-on experience with reporting software, Crystal Reporting preferred
Required
2 Years
Questions:
Question 1: Does candidate live within a 35 mile radius of Richmond, VA?
Question 2: If not, in what city/state does the candidate reside?
Question 3: Is candidate willing and able to travel to Richmond, VA for personal interview?
Question 4: Is candidate eligible to be hired directly by the Commonwealth? This candidate would be able to apply to become a FTE, as early as possibly two months.