Job title: Technical Support Agent
Work Location: UL/Terra Campus
Experience: Previous customer service experience (6 months) desirable in a technical background.
Education Qualification: High school Diploma is a must, CCNA modules are a plus

Roles and Responsibilities:

Ticket support Customer support L1 Technical troubleshooting

Required Skills & Desired Skills:

High school Diploma is a must, studies in a technical field is a plus Previous customer service experience (6 months) desirable in a technical background Technical studies or background B2+ or higher English level CCNA modules are a plus Follow us on LinkedIn to know about our latest job openings! Submit the form below to apply

Name(Required) Email(Required) Phone(Required)Do you have a high school diploma?(Required)YesNoAre you ok working on a hybrid model (3 days on site)?(Required)YesNoAre you proficient in English > B2+?(Required)YesNoDo you have any Technical Support Experience working in the BPO industry?(Required)YesNoAre you willing to take a drug test in accordance with local law/regulations?(Required)YesNoDo you have any certification/course certicated related to CCNA?(Required)YesNoCandidate legal ID:(Required) Your current location?(Required) Attach Resume(Required)Accepted file types: pdf, docx, doc, Max. file size: 10 MB.

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