Preferred Qualifications:

Bachelor's/College Degree in Computer Science/Information Technology or equivalent, 0-2 Years of Experience  Language Proficiency in English is essential Experience working with Single Sign-On, Backbone.js, JQuery and/or Bootstrap is a plus Working knowledge on Java, C#, .NET, PHP or other programming language would be beneficial Experience interacting with customers in person or over the phone is preferred Experience reviewing logs for root cause analysis (for example application and payment logs) Working knowledge and experience in Linux or Unix environment a plus Familiarity with Apache or other Web server technologies a plus Knowledge and understanding of eCommerce best practices (including usability, SEO, fulfillment, etc.) a plus Knowledge in troubleshooting computer peripherals like scanner, printer and cash drawer Advanced knowledge in SQL/databases Proficient in JavaScript, Java / C#, perl scripting Flexible on working hours/days with a willingness to work extended hours, holidays and occasionally weekends Excellent organization, verbal and written communication skills with customer service mindset Previous experience in a similar role or translation is an advantage Knowledge of the culture, attitude and practices in the countries where that language is spoken Detail-oriented, enthusiastic, and responsible Strong analytical approach to troubleshooting

Career Level - IC1