About the Role:
As a technical product support analyst, you will be working communicating with customers via live chat, email, and screen share support by handling inquiries, and troubleshooting technical product-related issues. You will be articulating our product’s solution, its practical use, and how it fulfills our customers’ business requirements. Do you have experience Troubleshooting and replicating customer reported issues? If not, dont worry. We will train you!