Technical Support Engineer
KLA-Tencor
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Job Description
Experience of 200mm/300mm equipment Factory Automation integrationCoding experience on equipment or EAP in C/C++/VB/C#Experience of equipment software/hardware support/troubleshootingWell knowledge of 200mm/300mm Automation related semi-std is mustSupport Field Service Team about tool trouble shooting, CIP implementation, technical info consultingCoordinate with Product Support and Field Service teams for issue/escalation/solution communicationConduct Technical Material/Training and CSB/FSB/PSB to Field Service Team and customerMinimum Qualifications
Major in EE/ME/CS or engineering related degree.Over 3 years working experience at factory automation support/coding inSEMI conductor industrySelf-motivated and can work independentlyCompetency in communication, team work, problem solving skill and customer focusKnowledge/experience of PVD/Etch process over 2 years is a plusFluent English reading/writing/speaking is a mustWe offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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