To support our systems across EMEAI, including lanes / gates/ CT-machines, across infrastructure servers to ground level edge devices. Provision of 2nd and 3rd line support to track hardware, asset management and to configure remote accessed hardware.

Working with Development and Testing implementation departments on checkpoint systems.

ESSENTIAL DUTIES AND RESPONSIBILITES:

Technical

Responsible for remote support and onsite maintenance of our checkpoint automation, PC and server hardware.Maintain Windows and SQL Server environments.Configure and install APC UPS’s.Maintain Linux systems.

Time Management

Ability to organize time to prioritize workload and meet department objectives

Communication

Effectively liaising with all stakeholders.

Team Working

Working within the Service Department and with the Development and Testing implementation departments on current and future systems

Cross Functional Working

Continually build relationships with internal stakeholders to achieve the successful maintenance of checkpoint assetsWill need to work with the commissioning team to gain controls experience and understanding of the interfaced systems.

Health & Safety

Always follow and promote Group and Company policies and procedures.  Ensure all Company equipment and personal PPE is properly used.

Equality

Fully understand and adhere to the Company’s Equality Policy at all times

Company Values

All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times

Requirements

Criteria

Essential

Desirable

Skills & Attributes

Solid working knowledge of:Windows ServerSQL ServerLinuxWindows Operating SystemNetwork Infrastructure and cablingHigh level of problem solving capabilityRoot cause analysis and technical report writingFluent written and spoken English

•     Knowledge of PLC Controls (Not Essential)

Experience

High level IT knowledge and proven experience of working successfully within a technical support role

Wide ranging technical backgroundPrevious experience in all or some of the following areas:   Automation Control systemsKubernetes configuration experienceControls experience and understanding of the interfaced systems

Qualifications

Higher level qualifications or equivalent

IT, Controls qualifications to be taken into consideration

Other

Ability to support on-site across region and travel as requiredFlexible approach to work office hours and provide out of office hours support, when required (dependant on rota)5 Year traceable work history for airside passes and CTS checksValid UK Passport

Original Posting Date:2024-11-04

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.