The Program:
Our future success depends on hiring best-in-class, early in career talent who are looking to power next-generation services and solutions. We are hiring bachelor’s, or master’s graduates with a diverse set of skills and experiences to work in and across multiple teams and programs within the Oracle Middleware team. Our program is intended to enhance your overall learning experience, help build your network, and accelerate your opportunity to make an impact.
The Team:
As a member of the Support organization, your primary responsibility is to deliver post-sales technical assistance, helping customers implement business solutions using Oracle products. In this role, you act as a dedicated customer advocate, ensuring a deep understanding of their needs and aligning Oracle’s resources and recommendations to support successful deployments.
Your duties include diagnosing and resolving technical issues related to Oracle products, as well as addressing non-technical inquiries through phone and electronic communications. By providing comprehensive support, you help ensure a seamless customer experience and successful outcomes.
As a key contact for customers, you are responsible for building and maintaining relationships with them, and for offering advice and assistance to internal Oracle teams—including Product Management, Sustaining Engineering, DevOps, Development, and Documentation—on various customer situations and complex issues.
The Company:
Oracle is the world’s leading provider of business software. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. We're using innovative emerging technologies to tackle real-world problems today. From advancing energy efficiency to reimagining online commerce, the work we do is not only redefining the world of business—it's helping advance governments, power nonprofits, and giving billions of people the tools they need to outpace change. For more information about Oracle (NYSE:ORCL), visit us at oracle.com.
Career Level - IC1