Hungry, Humble, Honest, with Heart.

 

The OpportunityAre you a highly skilled and customer-focused technologist with expertise in Virtualization, Networking, and Storage? If so, you should join our EMEA Technical Support team at Nutanix in Hoofddorp. As a member of our team, you will have the opportunity to expand your knowledge and work with cutting-edge Hyper-Converged Infrastructure (HCI) technology and Hybrid-Cloud solutions while delivering exceptional support to our global customers.

 

About the TeamAt Nutanix, you will have the opportunity to be a part of the EMEA Technical Support  (SRE) team based in Hoofddorp. Our SRE team comprises talented individuals working collaboratively to deliver the best support to our customers promptly. As a team, we are focused on maintaining high system reliability and availability.You will report to the Manager, Worldwide Support, who provides guidance and support in ensuring seamless operations within the team. At Nutanix, we offer a hybrid work setup where employees are expected to be in the office for two days a week. This setup allows for a good balance between the collaborative benefits of in-person interactions and the flexibility of remote work.In terms of travel requirements, there are no extensive travel demands for this position. Our focus is primarily on delivering exceptional support to our customers while maintaining a healthy work-life balance for our team members.

 

Your RoleProvide technical support for Nutanix's HCI solutions globallyTroubleshoot and debug complex issuesCollaborate with development engineering team for product improvementsResolve cross-vendor issues with technology partnersTest new features and tools to improve product serviceabilityDeliver excellent support experience to customersStay up-to-date with innovative cloud technologies

 

What You Will Bring3 to 5+ years of relevant technical experienceExpertise in Virtualization, Networking, StorageProficiency in Linux Strong troubleshooting and debugging skillsCustomer-oriented mindsetFluent in English with knowledge of EU languagesPassion for learning innovative cloud technologiesExcellent communication and collaboration abilities

--