Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting?

Then come and join our global team as Technical Support Specialist (f/m/d) for X-Ray systems with a focus on radiography / fluoroscopy / Twin Robotic X-ray systems to ensure the best possible service for our customers worldwide.

Choose the best place for your work – Within the scope of this position, it is possible, in consultation with your manager, to work mobile (within Germany) up to an average volume of 60% of the respective working hours.

This position can be filled in Erlangen, Germany, as well as at various Siemens Healthineers locations in Poland, Romania, Spain, or Portugal.

Your tasks and responsibilities:

As a member of our global team, you will support our customers and service technicians in the EMEA region in solving complex problems on our systems.You carefully analyze requests, provide solutions, or develop workarounds via phone, email, or remote session.You report system issues to the Headquarter Support Center, follow up and communicate final solutions to our on-site Service Engineers

To find out more about the specific business, have a look at https://www.siemens-healthineers.com/products-services 

Your qualifications and experience:

You have a bachelor's degree in radiology or a comparable qualification.You have several years of professional experience in working with Siemens Healthineers XP products, especially radiography / fluoroscopy / Twin Robotic X-ray systems.We also welcome applicants who have completed vocational training and further training (e.g. State-certified technician or equivalent) with additional professional experience in this field.You have good knowledge of the daily clinical workflows of our customers regarding radiography / fluoroscopy / Twin Robotic X-ray systems and the associated interventions.Ideally, you have good knowledge of RIS, PACS and Dicom Standard

Your attributes and skills:

You are fluent in English, both written and spoken; Further knowledge of German is an advantage.You have very good communication skills and have already worked in an intercultural environment.Personally, you also impress with your high-quality standards, customer orientation and ability to grasp things quickly.You work on many things at the same time. You therefore have no problem prioritizing your topics and maintaining an overview.Your specialist knowledge of clinical workflows and your knowledge of our products may require you to visit us on site in critical customer situations (10% willingness to travel)

Our global team:

Siemens Healthineers is a leading global medical technology company. 72,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.

Our culture:

Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success. Check our Careers Site at https://www.siemens-healthineers.com/de/careers

As an equal opportunity employer, we welcome applications from individuals with disabilities.

Wish to find out more before applying? Contact us: +49 (9131) / 17 – 1717, if you wish to discuss any initial questions with our recruitment team. The contact person handling this job ad is Cornelia Listringhaus.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.

Siemens Healthineers Germany was awarded the Great Place to Work® certificate.