Job Title:

Technical Support Specialist with Italian

Job Description

Our client is one of the biggest providers of business communications, specifically unified communications (UC), contact center (CC), and services. But wait, this is not a phone company!  Our client is a cloud business-solutions provider. Now they’ve thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.  

  

So, what’s the role all about?

To ensure our Italian customers’ success by providing training and support during and after the product implementation process 

To play a key role in evaluating, troubleshooting and resolving any technical concerns and/or questions. 

To be proactive in terms of suggesting actions that will benefit the company and its employees. 

Our top candidate has: 

Fluency in Italian and advanced skills in English 

Previous experience in a technical support role is an advantage 

Knowledge of Unified Communication as a Service is a plus

Self-motivated and willing to learn new skills 

What can you expect from us:

Fulltime role with standard working hours Monday – Friday from 9:00-19:00

Competitive salary with monthly performance-based bonuses

Convenient office location, close to bus stations and the metro

Comprehensive initial training and onboarding (fully paid by us)

Continuous training and upskilling programs through Concentrix University

Professional Development and Career Navigation programs to map out the steps in your desired development

Health and Wellbeing initiatives

Relocation support if needed (accommodation and travel expenses)

Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!

If you’re up for a fresh new challenge, fancy the idea of working for a bright, forward thinking business, and picking up some new skills along the way, then look no further!

Send us your CV in English now to open the door to the new career opportunities ahead you!

We can't wait to meet you!

Experience the power of a game-changing career 

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as \"Employer Brand Leader of the Year\" and \"Best Employer - Outsourcing\" year after year.

Location:

BGR Sofia - Advance Business Center

Language Requirements:

German

Time Type:

Full time

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