Technical Support Specialist with Italian Customer Service and Support (https://jobs.concentrix.com/job-search/?category=Customer Service and Support) Location Sofia, Bulgaria Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1546974EXTERNALENGLOBAL&step=1&utm\_source=none) Job Title: Technical Support Specialist with Italian Job Description Our client is one of the biggest providers of business communications, specifically unified communications (UC), contact center (CC), and services. But wait, this is not a phone company!  Our client is a cloud business-solutions provider. Now they’ve thrown out the old PBX along with its rigid rules and eliminated the complexity and unnecessary expense of managing business communications the old way.   **So, what’s the role all about?** + To ensure our Italian customers’ success by providing training and support during and after the product implementation process + To play a key role in evaluating, troubleshooting and resolving any technical concerns and/or questions. + To be proactive in terms of suggesting actions that will benefit the company and its employees. **Our top candidate has:** + Fluency in Italian and advanced skills in English + Previous experience in a technical support role is an advantage + Knowledge of Unified Communication as a Service is a plus + Self-motivated and willing to learn new skills **What can you expect from us:** + Fulltime role with standard working hours Monday – Friday from 9:00-19:00 + Competitive salary with monthly performance-based bonuses + Convenient office location, close to bus stations and the metro + Comprehensive initial training and onboarding (fully paid by us) + Continuous training and upskilling programs through Concentrix University + Professional Development and Career Navigation programs to map out the steps in your desired development + Health and Wellbeing initiatives + Relocation support if needed (accommodation and travel expenses) + Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more! **If you’re up for a fresh new challenge, fancy the idea of working for a bright, forward thinking business, and picking up some new skills along the way, then look no further!** Send us your CV in English now to open the door to the new career opportunities ahead you! **We can't wait to meet you!** **Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "Employer Brand Leader of the Year" and "Best Employer - Outsourcing" year after year. Location: BGR Sofia - Advance Business Center Language Requirements: German Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)** Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1546974EXTERNALENGLOBAL&step=1&utm\_source=none)