Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site
General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure
training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team
members and be responsible for teammate assessments regarding machine skills – providing feedback,
machine certification responsibility, and conducting assessments related to line of progression
movements.
Major Job Responsibilities:
• Completes daily technical training on the floor to assist with the Certification of team members in their
roles.
• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed.
• Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training
Standards & Learning System tools.
• Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical
Learning Aids - to assist with training)
• Develops, builds, and maintains relationships with trainees & leaders in their role.
• Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine,
involved in interview process to assess industrial experience, and provides perspective on hiring
decisions)
• Conducts training on all shifts.
• Influences others to be safety-minded.
• Team member will be certified through a Train the Trainer process, support managing day to day
Certification Processes & will be supported by Ops L&D with training tools & general knowledge content.
• Additional duties as assigned.
How you will impact WestRock:
• Improve local team performance through increasing skills and time to certification processes.
• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing
the time allotted for training – a continuous improvement mindset.
What you need to succeed:
Critical Skills/ Capabilities:
• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
• Innovation: Able to support implementation of new processes and new learning technologies to drive
training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong
interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
• Accountability: Holds self and others responsible for actions and results
• Influence: Able to partner and build relationships to influence teams to work together, share best
practices and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal
decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and
drive for consensus.
• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to
ensure we can document and teach critical work processes
• Quality: Actively work to ensure quality is ensured while minimizing waste
Technical Skills:
• 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a
manufacturing environment preferred
• 2 – 4 years’ experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred.
• Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms
Others Qualification:
• Facilitation/ Presentation Skills
• Influencing
• Partnering
• Problem Solving/ Continuous Improvement
• Professionalism
What we offer:
• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities
• An attractive wage, reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business
drivers and foundational elements of our daily work.
Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.