**Introduction** The Technical Trainer plans, prepares and delivers training programs to meet the development needs of the M&R employees. Provides quality, timely and innovative training curriculum, including but not limited to: safety and applications along with training within Gas Operations job classifications. Builds and maintains working relationships with operations, construction, engineering, customer operations, etc. while meeting their business needs. Assess course and curriculum development. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory, OSHA and industry requirements. This role also contributes to final determination on employee training and work readiness/progression status. Works together with field operations and On the Job Trainers to determine employee competency to determine and deliver competency training as needed. This position will have estimated travel up to 20%. **Principal Duties and Responsibilities** Technical Trainer 1: + Leads learning events to build student knowledge and skills with a primary focus on gas operation and maintenance, service, M&R, engineering, and other operations activities + Integrates classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning + Delivers training initiatives that provide practical in field experience for employees to build employees mastery + Identifies and recommends classroom and hands on training activity improvements while working with curriculum team to continually improve training activities + Directs the planning, execution, delivery, and facilitation of all training programs in specified disciplines + Provides training recommendation to governance process + Provides training recommendations to Operator Qualifications/Certifications programs to ensure employees are able to demonstrate knowledge and hands-on competency + Manage & direct the work of trainees while in training courses + Promotes a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers Technical Trainer 2: (Includes Technical Trainer 1 duties plus): + Independently provides learning activities for more complex courses to improve student knowledge + Oversees training of tech trainer 1 + Implements/trains learning initiatives that provide practical in field experience for employees + Identifies/reacts to learning opportunities, while developing employees towards masterly level of job positions + Partners with operations management to identify training needs and delivers programs to ensure compliance + Identifies needs and participates with Gas Standard reviews within operations + Researches, analyzes and applies current technology and related training by reviewing periodicals, journals, attending seminars, etc. to continuously improve training courses + Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches Technical Trainer 3 (Includes Technical Trainer 2 duties plus): + Leads learning events that build student knowledge and skill with a primary focus on gas activities + Directs classroom training, hands on practice and simulation, and on the job training (OJT) events that maximize student learning + Implements/trains learning initiatives that provide practical in field experience for employees + Leads a Training governance program + Subject matter expert for curriculum development + Develops and maintains working relationships with front line leaders to be aware of trainee experiences and knowledge + Monitors energy industry trends, analyzes potential impacts and recommends strategic approaches Senior Technical Trainer (Includes Technical Trainer 3 duties plus): + Manage classroom training, hands-on practice and simulation to maximize student learning + Conduct skill evaluations for Trainer 1, 2 & 3 positions + Mentor trainers and assist them in their development + Represent technical training by delivering presentations at industry sponsored events + Lead strategic discussion with key business partners regarding annual training work plan + Subject matter expert to assist with curriculum development and gas standards reviews and updates + Testifies in Arbitrations, depositions, and court cases as needed **Required Qualifications for Position** Technical Trainer 1: + 1+ years of experience in gas industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel + Experience delivering effective technical training programs + Excellent communications, presentation, interpersonal skills + Knowledge of PC applications/skills + Valid Drivers License Technical Trainer 2: + 3+ years of experience in gas industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel + Experience delivering effective technical training & evaluation programs + Knowledge of maintenance and operating procedures and processes used in the programs assigned + Excellent communications, presentation, interpersonal skills + Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.) + Valid Drivers License Technical Trainer 3: + 5+ years of experience in gas utility industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel + Extensive experience in delivering effective technical training & evaluation programs + Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned + Previous experience as a facilitator for various size groups + Excellent communications, presentation, interpersonal skills + Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.) + Knowledge of Collective Bargaining Unit Agreement (where applicable) + Valid Drivers License Senior Trainer: + 8+ years of experience in natural gas utility industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel + B.A. or B.S. and/or other technical related certifications preferred + Extensive experience in delivering effective technical training to multiple levels of the organization + Expert understanding of adult learning methods + Demonstrated mastery of competencies for the Senior Trainer level position + Excellent facilitation skills or for various size groups + Subject matter expert for Technical expertise in related discipline + Demonstrated the ability to develop and leverage relationships within and across work groups to achieve results + Advanced understanding of State/Federal gas pipeline regulations + Excellent communications, presentation, interpersonal skills + Demonstrated proficiency of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.) + Knowledge of Collective Bargaining Unit Agreement (where applicable) + Valid Driver's License **Preferred Additional Qualifications for Position** + Bachelor’s Degree and/or other technical related certifications or equivalent field experience preferred **COMPETENCIES:** + Building Partnerships + Coaching + Initiating Action + Facilitation + Communication + Work Standards + Resolving Conflict + Technical/Professional Knowledge and Skills + Decision Making Disclaimer The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. **Work Authorization** Authorized to work in the United States without requiring sponsorship. **Inclusion & Diversity** Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners. Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds. Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment. **Equal Employment Opportunity** NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. **By applying, you may be considered for other job opportunities.** **Safety Statement** Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits. **Salary Range:** $77,400.00 - $116,200.00 **Posting Start Date:** 2024-11-07 **Posting End Date (if applicable):** 2024-11-21 **Please note that the job posting will close on the day before the posting end date.** At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers. We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.