We are seeking a dynamic and experienced Technical Training Program Leader to develop and oversee comprehensive training certification programs for operations, service, and engineering teams. This role requires a skilled professional who can collaborate across departments to design, implement, and sustain technical training programs that enhance workforce skills and align with organizational goals. The ideal candidate will have a strong background in adult learning theory, instructional design, and program implementation in a technical or industrial environment.

 

Key Responsibilities

Program Development and Design

Develop and implement certification programs for operations and service teams that align with organizational objectives and industry standards. Create and maintain technical training curriculums for engineering teams, addressing skill gaps and career progression needs. Incorporate adult learning principles into program design to maximize engagement and retention.

Collaboration and Stakeholder Engagement

Work cross-functionally with subject matter experts (SMEs), engineering leaders, and service managers to identify technical training needs and goals. Partner with Operations, Serving and Engineering teams to ensure training aligns with strategic objectives. Foster a collaborative environment that supports knowledge sharing and skill development across teams.

Implementation and Maintenance

Lead the rollout and delivery of training programs, leveraging both in-person and digital platforms. Develop and manage processes for certification tracking, re-certification, and program updates to ensure long-term program sustainability. Regularly evaluate and update training materials to keep pace with technological and organizational changes. Measurement and Continuous Improvement Define and track key performance indicators (KPIs) to measure training program success and ROI. Conduct post-training evaluations and gather feedback to continuously improve program effectiveness. Stay informed on industry trends and innovations in technical training and adult learning.

Qualifications

Education and Experience

Bachelor’s degree in Engineering, Education, Organizational Development, or a related field 5+ years of experience in developing and managing technical training programs, ideally within an industrial, manufacturing, or mining environment. Proven experience applying adult learning theory and instructional design principles to training initiatives.

Skills and Competencies

Strong project management skills with the ability to lead complex, cross-functional projects from concept to execution. Excellent interpersonal and communication skills, with the ability to collaborate effectively across departments and levels of the organization. Familiarity with learning management systems (LMS), e-learning tools, and blended learning methodologies. Demonstrated ability to assess and address skill gaps through targeted training solutions. Analytical mindset with the ability to evaluate program effectiveness and recommend improvements. Experience in developing technical training for the heavy industry, mining, or manufacturing sectors.