Technical Training Specialist, Amazon Robotics Learning Experience and Technology
Amazon.com
Join us in building scalable, authentic learning experiences that will shape the next generation of engineers and project managers across Amazon Robotics, enabled by the power of technology.
Amazon Robotics is looking for a Technical Training Specialist to join the Learning Experience & Technology (LExT) team. LExT sits within the Amazon Robotics - Business Operations and Strategy (BOS) team, and owns the operational learning vertical of Amazon Robotics. LExT’s mission is to empower Amazon Robotics and its customers worldwide by creating a learning ecosystem through multi-modal delivery of knowledge enriched by learner analytics and data-driven decisions. By providing the right learning at the right time, localized and evaluated for performance, we enable safe and efficient decisions, driving high standards and global scalability for successful AR solutions engagement. We are comprised of 3 main verticals: Products, Safety, and Enablement.
The Technical Training Specialist will support the Products vertical by defining and influencing learning programs for all users of Amazon Robotics technologies, specifically developing content and delivering training to RME technicians for new robotics technologies. The ideal candidate demonstrates a passion for upholding rigorous safety standards and following procedural requirements while looking beyond what’s been done and embracing innovation to scale to the growing needs of Amazon Robotics globally.
In order to be effective, qualified candidates must possess a technical background and prior technical experience to enable them to deeply understand and relate to the technical content with which they will work, and the audiences for whom they will develop content. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.
This role can be tied to a local FC or one of these corporate locations: Boston, Seattle, Arlington, Austin, Nashville.
Key job responsibilities
* Partner with teams across AR and Global Customer Fulfillment to capture and deliver best practices for robotic maintenance and training
* Deliver training on robotic technologies in partnership with SMEs
* Write training requirements documentation
* Monitor training development activities to ensure alignment with needs and project timelines
* Attend project meetings to assess emerging changes to training and to provide status updates
* Assess training delivery needs
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
Our mission is to empower Amazon Robotics and its customers worldwide by creating a learning ecosystem through multi-modal delivery of knowledge enriched by learner analytics and data-driven decisions. By providing the right learning at the right time, localized and evaluated for performance, we enable safe and efficient decisions, driving high standards and global scalability for successful AR solutions engagement.
Our Vision is to be the globally trusted source of truth for Amazon Robotics by building a collaborative and continuous learning ecosystem. We delight our customers by providing accurate, right-sized content for best-in-class, safe, and efficient interactions with robotic solutions worldwide.
Amazon Robotics is looking for a Technical Training Specialist to join the Learning Experience & Technology (LExT) team. LExT sits within the Amazon Robotics - Business Operations and Strategy (BOS) team, and owns the operational learning vertical of Amazon Robotics. LExT’s mission is to empower Amazon Robotics and its customers worldwide by creating a learning ecosystem through multi-modal delivery of knowledge enriched by learner analytics and data-driven decisions. By providing the right learning at the right time, localized and evaluated for performance, we enable safe and efficient decisions, driving high standards and global scalability for successful AR solutions engagement. We are comprised of 3 main verticals: Products, Safety, and Enablement.
The Technical Training Specialist will support the Products vertical by defining and influencing learning programs for all users of Amazon Robotics technologies, specifically developing content and delivering training to RME technicians for new robotics technologies. The ideal candidate demonstrates a passion for upholding rigorous safety standards and following procedural requirements while looking beyond what’s been done and embracing innovation to scale to the growing needs of Amazon Robotics globally.
In order to be effective, qualified candidates must possess a technical background and prior technical experience to enable them to deeply understand and relate to the technical content with which they will work, and the audiences for whom they will develop content. They must be able to dive deep into the technical aspects of a topic and understand it themselves, and then translate that understanding into high quality training content and programs for other technical audiences.
This role can be tied to a local FC or one of these corporate locations: Boston, Seattle, Arlington, Austin, Nashville.
Key job responsibilities
* Partner with teams across AR and Global Customer Fulfillment to capture and deliver best practices for robotic maintenance and training
* Deliver training on robotic technologies in partnership with SMEs
* Write training requirements documentation
* Monitor training development activities to ensure alignment with needs and project timelines
* Attend project meetings to assess emerging changes to training and to provide status updates
* Assess training delivery needs
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
Our mission is to empower Amazon Robotics and its customers worldwide by creating a learning ecosystem through multi-modal delivery of knowledge enriched by learner analytics and data-driven decisions. By providing the right learning at the right time, localized and evaluated for performance, we enable safe and efficient decisions, driving high standards and global scalability for successful AR solutions engagement.
Our Vision is to be the globally trusted source of truth for Amazon Robotics by building a collaborative and continuous learning ecosystem. We delight our customers by providing accurate, right-sized content for best-in-class, safe, and efficient interactions with robotic solutions worldwide.
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