USA
11 days ago
Technical Writer
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: + Medical, dental, and vision insurance, available on first working day + 401(k), eligibility after 30 days of employment + Employee stock purchase plan + Tuition reimbursement + Development opportunities to grow your career with a global company As a technical writer for Apria Healthcare, you will be responsible for creating, proofing, editing, formatting, and maintaining business resources. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Serves as an information architect, determining the optimal way to organize, craft, and deliver information to the business, ensuring maximum readability and usability of final products. + Applies rigorous attention to detail to deliver reference materials and communications that are grammatically correct, technically correct, properly formatted, error-free, and user-friendly. + Follows industry-standard development models and makes use of a variety of creative and innovative approaches to create or support the creation of effective resources. + Crafts and refines deliverables for a variety of scenarios and use cases across the enterprise. + Owns or facilitates the development of resources, using various media types and delivery methods, including how-to guides, policies and procedures, corporate communications, executive presentations, associated graphics and visual aids, process flows, forms/letters, and more. + Researches, analyzes, and evaluates materials to ensure they are coherent and consistent, collaborating with process specialists to identify and remediate process or logic gaps. + Works with subject matter experts (SMEs) to identify specific resource needs and develop solutions. + Explains detailed information and ideas in simple language, ensuring deliverables are clear and concise. + Serves as SME and mentor for process specialists throughout the drafting, editing, and publishing cycle, conducting online tutorials and crafting internal support materials to provide clarity, as applicable. + Supports complex initiatives and works multiple initiatives simultaneously, adhering to all project timelines. + Adheres to brand standards, applicable style guides, and internal style guidelines. + Performs other duties as required. If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Owens & Minor (O&M) is a global healthcare company providing innovative products and solutions across the continuum of care. Our integrated technology, products, and services empower healthcare providers and manufacturers as they make a difference in the lives of patients every day. O&M is headquartered in Richmond, Virginia and is comprised of 17,000+ global teammates. We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America. We are proud to service healthcare industry customers in 90 countries where we do business today. **Life at O&M** When you become an Owens & Minor teammate, you’re joining a diverse, vibrant organization with a focus on excellence and integrity. Guided by our shared values—Integrity, Development, Excellence, Accountability, Listening—O&M teammates strive to deliver superior service across the continuum of healthcare. O&M is committed to creating a growth-oriented culture that values each teammate’s perspective and contributions.
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