Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

JR61340 Technical Writer

As a Finished Goods Technical Writer, you will provide documentation and infrastructure support to global locations. The team provides technical writing support for sites in the US, India, China, Malaysia, Singapore, Taiwan, and Japan. This is an on-site position in the Batu Kawan Industrial Park.

Responsibilities and Tasks

Handle Documentation at a companywide level

Analyze audience, purpose, and documentation needsInterview SMEs to acquire needed information to write documentationSelect the appropriate documentation method to meet the need of the usersCollaborate with other sites and groups for document consistencyHandle graphics, images, and videos for documentationWork with process control to resolve globalization of change requestsCoordinate language translation services and prepare documents in multiple languagesEstablish and maintain approval routes and notifications for controlled documentationStore and maintain documents in a content management systemModify and format documents that other team members createHandle the periodic document review processImplement and enforce to the standards of ISO/TS/IATFAssist in audits

Handle Web Sites on a Global level

Evaluate and apply web design techniquesCreate, design, develop, and maintain SharePoint and HTML sitesCreate and modify graphics and images for use in web pagesCollaborate and align on usability for sitesTest and troubleshoot sitesMaintain site access permissions

Measure and Improve Documentation Efficiency

Develop evaluation tools/methods and measure efficiency of documentationDevelop usability testing for documentation and web sitesConduct usability testing, reports findings, and follow up by implementing changes indicated by the findingsCommunicate with users to determine if documents are meeting their needs

Provide information and instructions

Train or mentor team members on technical writing standards, web requirements, and use of documentation toolsEdit and proofread documents for others including grammar, spelling, punctuation, and organization of content, such as adding headings and bulleted listsAssist in the development of departmental newslettersTroubleshoot and mentor the team on software programsTrain the team on using documentation control systemsCreate and maintain LMS Program profiles, learning events, and transcriptsTeach the "Leadership Orientation with a Technical Writer" class as required for new members of leadership

Participate in Projects

Work closely with Project Managers, business process analysts, Workforce Development, Organizational Change, and SMEs to settle documentation needsInterview SMEs for contentDetermine the best ways to meet documentation needsMeasure documentation efficiencyBuild project based web sites

Ensure a Safe, Compliant, and Ethical Work Environment

Align with company safety, labor, and ethics policiesEncourage a culture of safety and recognize contributions made to supporting a safe work environmentParticipate in process improvement activitiesIdentify errors before they get to the next stepProvide timely feedback when quality, safety, or ethical issues ariseFollow and support company-wide and department safety procedures to maintain a clean, safe, and accident-free work environmentPromote high integrity processes that will enable immediate sharing of problems, issues and solutions with management team

Job Requirement

At least a bachelor's in communication, English, technical communication or a related field of study.A high degree of initiative, organization, dependability, and attention to detail.The ability to be self-directed and work with independently.Excellent English verbal and written communication skills.Strong understanding of English grammar and language.Able to accept constructive feedback.Strong PC skills and skilled in Microsoft Office.Willingness to take on additional responsibilities outside the job description based on business needs.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_my@micron.com

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.