At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

Technical Writer

About the role:
DUAL North America, Inc. is seeking a skilled Technical Writer to join our team. Reporting to the VP of Marketing and Communications, this role will work closely with the Capacity Management team to create compelling and precise written materials for internal and external audiences. The Technical Writer will be responsible for preparing long-form proposals for capacity partners, crafting presentations for capacity renewals, and assisting with the development of marketing content. Success in this role requires a deep understanding of technical writing principles, the ability to communicate complex insurance and data topics clearly, and an aptitude for collaboration across teams.

Salary Range: $70,000-$90,000

Location: Denver, Hybrid

Essential Functions:

Develop and edit detailed proposals for capacity partners, ensuring technical accuracy and alignment with company goals.Create and refine presentations for capacity renewals, incorporating complex data and technical content into visually appealing and engaging materials.Assist in writing marketing content, including white papers, case studies, web content, and other collateral that bridges technical and marketing disciplines.Partner closely with the Capacity Management team to gather and synthesize technical information, ensuring all written content meets stakeholder requirements.Translate data and technical insurance concepts into clear, concise, and accessible language for varied audiences.Ensure all written materials are accurate, well-organized, and adhere to brand guidelines and industry standards.Identify opportunities to improve documentation processes and streamline workflows for content creation.

Job Requirements (education, experience, skills):

Bachelor’s degree in English, Communications, Technical Writing, or a related field. Equivalent experience in technical writing or a related role is also acceptable.3+ years of experience in technical writing, particularly in the insurance or financial industries.Exceptional writing, editing, and proofreading skills, with a strong focus on accuracy and clarity.Ability to understand and communicate complex insurance and data-related concepts effectively.Proficiency in Microsoft Office Suite, particularly Word, as well as PowerPoint and Excel.Strong organizational and time-management skills, with the ability to handle multiple projects and meet deadlines in a fast-paced environment.A collaborative mindset with the ability to work closely with cross-functional teams and senior stakeholders.Experience with marketing content creation is a plus but not required.

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.