Complete Description:
We are specifically looking for an individual who is articulant about their skills and their past work. They can explain /define how they do technical documentation, can define their past work and how they arrived at the solution. The resource should be team oriented , outgoing, inquisitive, not afraid to ask questions and be able to produce writing samples during the interview.
Under the direction of the DMWM Assistant Chief and working with various DMWM Units:
Create internal user, external user, and business system administrator documentation for the Compliance, Licensing, and Registration line-of-business (LOBS) application; including user manuals, quick start documents, brochures, and other forms of technical documents as needed.
Create similar documentation fo other similar DMWM LOBS.
Create a catalog of DMWM business processes and LOBS.
Create MS Visio cross-functional flow charts to document DMWM business processes and LOBS.
Assemble, update or create, associated standard operating procedures, web links, and other resources; link the resources to the appropriate locations in the cross-functional flow charts.
Organize and populate the DMWM SharePoint site where the flow charts and documentation are to be stored and accessed.
Other related work as directed.
Skills:
Skill
Required / Desired
Amount
of Experience
MS Office 2010, MS Visio 2010, SharePoint 2010, MS Outlook 2010
Required
4
Years
All Roles for TW1
Required
4
Years
All Roles for TW2; except that roles related to supervision of other technical writers is not applicable.
Required
4
Years
Ability to use setup a laptop and projector
Required
1
Years
Ability to create cross-function process flows and other process flow charts using MS Visio 2010
Required
4
Years
Ability to hyperlink documents and URLs to Visio Charts
Required
4
Years
Ability to effectively organize an MS SharePoint 2010 team site for collaborating and deploying process flow charts and SOPs
Required
2
Years
Ability to organize and collaborate effectively using an MS SharePoint site.
Required
4
Years
Ability to accurately type at least 50 WPM
Required
1
Years
Ability to interview subject matter experts, review and synthesize written documentation, to create process flows and narrative.
Required
4
Years
Strong oral communication skills, one-on-one, in small groups, and with large groups, with personell at all levels in an organization.
Required
4
Years
Explain your experience with collaborative authoring and review of documents. Explain your level of expertise with the relevant tools. Please answer
What are the elements in your documentation plan? Please answer
Please provide examples of your writing - including a user manual, a cross-functional process flow chart, a quick start guide, and a standard operating procedure. Please answer