Shenzhen, China
11 days ago
Technical Writer
Job TitleTechnical Writer

Job Description

Your role:

The creation of user manuals for different product categories within Philips Personal Health. In this role, 80% of the communication is in English.The two main aspects of user manual creation are content and planning. Together with Innovation, Engineering, Product Research and Marketing, you convert the input provided into a clear English user manuals and other digital content. Where possible, you use existing texts and pictures to create new (media) content.In parallel you are co-creating online support pages by providing knowledge articles and other relevant post purchase user content. For this task you will closely work together with the Consumer Care team (DMEC team).Working on several projects at the same time. Within the project team, to ensure that the artwork of the user manual is delivered before the set deadline and uploading user manuals onto the Philips website. In your work related contacts, you are business-like and professional. Creating well-structured and clear user content.Writing user manual texts on the basis of guidelines and a style guideEnsuring compliance with international legal standardsGiving instructions to and managing external contacts: illustrators, translation agency and DTP agency. Monitoring deadlinesAdvise and support other departments within Philips to create accurate, compliant and user-friendly content



You're the right fit if:

Bachelor degree or higher education in English studies/Humanities/Communications.Good planning and organization skills; ability to keep an overview; prefer to have good project management experienceFamiliarity with Author-it is an advantageExcellent command of English in writing and speech with TEM 8 or above CET 6 Pro-active, Accurate and consistentGood interpersonal skillsStress resistant: able to handle several projects with short deadlines simultaneously
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