Miami, Florida
17 hours ago
Technical Writer
Insight Global is searching for a strong Technical Writer to join a team of one of our large telecommunication clients. As a Technical Writer, you will be assisting the Compliance Operations team to assist in the documentation of the end-to-end customer journey blueprints.
Responsibilities include:
Working with technical counterparts including SMEs, stakeholders, and end users to craft documentation, SOPs, training guides, and more
Take technical content from counterparts and translate into digestible materials that can be understood by all users
Creating and editing templates while staying on top of the everchanging processes of the organization
Support the team in developing user stories in Jira for the backlog

Pay rate range: 50-60/hr

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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