We have a wide variety of career opportunities around the world — come find yours.
Network Operations Control
The Network Operations department helps us run a safe, reliable airline, and includes careers in aircraft routing and dispatching, crew scheduling, air traffic control and more.
Job overview and responsibilities
The Network Operations Technical Writer creates and maintains documentation for the organization including manuals, bulletins, checklists and alerts. These documents must comply with FAA, Company guidelines, and established industry safety standards. The Technical Writer individually and collectively contributes to the safety of the operation by producing accurate, timely, and standardized publications.
Author technical documentation in the structured content management system or other designated format and maintains documentation in accordance to all records retention policies and United standardsCollaborate with content owners to facilitate document revisions, standardize content format, and offer publication supportAuthor and maintain illustrations used in technical documentationPresent prepared content for review and approval by the required stakeholdersReceive and maintain approval records from division stakeholders and the FAAPerforms audits of Network Operations documentation to ensure compliance with FAA regulations and United policiesCoordinate with other operating divisions to ensure policy and procedure congruenceFacilitate the release of approved technical documentation to multiple electronic platformsMaintain archives of approvals and published revisionsThis position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
We have a wide variety of career opportunities around the world — come find yours.
Network Operations Control
The Network Operations department helps us run a safe, reliable airline, and includes careers in aircraft routing and dispatching, crew scheduling, air traffic control and more.
Job overview and responsibilities
The Network Operations Technical Writer creates and maintains documentation for the organization including manuals, bulletins, checklists and alerts. These documents must comply with FAA, Company guidelines, and established industry safety standards. The Technical Writer individually and collectively contributes to the safety of the operation by producing accurate, timely, and standardized publications.
Author technical documentation in the structured content management system or other designated format and maintains documentation in accordance to all records retention policies and United standardsCollaborate with content owners to facilitate document revisions, standardize content format, and offer publication supportAuthor and maintain illustrations used in technical documentationPresent prepared content for review and approval by the required stakeholdersReceive and maintain approval records from division stakeholders and the FAAPerforms audits of Network Operations documentation to ensure compliance with FAA regulations and United policiesCoordinate with other operating divisions to ensure policy and procedure congruenceFacilitate the release of approved technical documentation to multiple electronic platformsMaintain archives of approvals and published revisionsThis position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.
Required
Associate degree or 2 years of relevant work experience in Technical Writing2 years experience in technical writing, publishing and documentation managementExcellent verbal and written communication skillsExcellent writing and grammatical skillsExcellent organizational skills and attention to detailAbility to present complex data in clear, concise textAbility to meet deadlines and to work independentlyAbility to edit and proofread work of colleaguesAbility to adapt to and learn new technologies and computing systemsMust be legally authorized to work in India for any employer without sponsorshipMust be fluent in English (written and spoken)Successful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionPreferred
Bachelors degree or 4 years of relevant work experience in Computer-Science, AviationAbility to modify stylesheets or schemas used by CCMSAbility to record and edit videos, such as computer screen capturesKnowledge of S1000D or ATA technical writing specificationsRequired
Associate degree or 2 years of relevant work experience in Technical Writing2 years experience in technical writing, publishing and documentation managementExcellent verbal and written communication skillsExcellent writing and grammatical skillsExcellent organizational skills and attention to detailAbility to present complex data in clear, concise textAbility to meet deadlines and to work independentlyAbility to edit and proofread work of colleaguesAbility to adapt to and learn new technologies and computing systemsMust be legally authorized to work in India for any employer without sponsorshipMust be fluent in English (written and spoken)Successful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionPreferred
Bachelors degree or 4 years of relevant work experience in Computer-Science, AviationAbility to modify stylesheets or schemas used by CCMSAbility to record and edit videos, such as computer screen capturesKnowledge of S1000D or ATA technical writing specifications