Chantilly, VA, 20151, USA
2 days ago
Technical Writer
Knack Works, a subsidiary of Jacobs, was created to address the demand for cutting-edge development environments within the intelligence community. Knack Works is focused on providing scalable, automated solutions that enable our customers to perform their national security missions in an ever-changing environment of new technologies and evolving threats. Our flagship product, the "Knack Stack," introduces flexible and automated hybrid cloud infrastructure as a service for cloud-agnostic deployments and automation. It's designed to automate data management and security. We are seeking a Technical Writer passionate about documentation and document control processes. A candidate looking to establish workflows, provide structure and organization, and have fun in a highly technical environment. The position is located on-site in Northern Virginia. We live a team-driven approach towards growth and innovation in a culture that fosters collaboration and camaraderie. * Bachelor’s degree in Business Administration, Information Management, or a related field (or equivalent work experience). * Minimum 5-10 years of experience in documentation analysis (SOPs, training materials, etc.) * Active ISSA * Demonstrated experience with document management principles, including version control, workflows, and file organization * At least 10 years of experience working within the Intelligence Community * Ability to coordinate with a diverse group of technical experts * Must be willing to work on-site in Northern Virginia * Excellent communication and organizational skills * Ability to work independently or as part of a team * Strong written and verbal communication skills * Demonstrated experience with Microsoft Office products to include Word, PowerPoint, Excel and Visio * Highly adaptable and skilled at problem-solving in fast-paced, evolving environments with the ability to work effectively with many diverse stakeholders from engineers to senior executives Preferred: Experience providing technical documentation and presentations to customers Experience developing and administering training in multiple formats (in-person, CBT, etc.), focusing on adult-based learning concepts Proficiency in requirements tracking tools and software (e.g., JIRA, Confluence, Git, PowerBI) Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
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