Ping Identity is seeking a Technical Writer II to join our extraordinary documentation team. Reporting to one of the technical documentation managers, you'll be working on technical content for various audiences within a Docs-as-Code environment.

You will:

Collaborate with subject matter experts, engineers, and product teams to define, design, create, and maintain core documentation for Ping Identity's products and services Deliver documentation for cloud-based services and on-premise software aimed at different audiences, including end users, admins, developers, integrators, and DevOps Investigate, research, and learn our products and the standards they depend on Translate complex technical concepts into clear, concise, and user-friendly content, including real-life examples and use cases Work with AsciiDoc in a Docs-as-Code authoring and publishing environment using Git Follow the software development life cycle process closely to anticipate and ascertain documentation needs

You have:

At least two years spent technical writing Experience with markdown languages, version control tools, and integrated development environments (IDEs) Experience managing multiple projects simultaneously, meeting deadlines and quality standards with minimal supervision Ability to learn unfinished, new, complex software fast with little help Prior experience or exposure to software development, including familiarity with Agile development methodologies Experience with Jira and Confluence or similar project management platforms Demonstrated ability to collaborate effectively face to face and remotely

You have the advantage if you have experience:

Working in a Docs-as-Code environment Scripting/programming, such as Java, Bash, Python, or JavaScript Building, installing, configuring, and debugging client and server software Documenting identity and access management applications for power users Adapting and demonstrating a willingness to learn new technologies and tools

Salary Range: $67,000 - $80,000 

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.