Cognizant is looking for a Technical Writer AI/ML, practitioner of User Centered Design, who understands and implement Design thinking. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/best practices to enhance our current services and technologies.
An ideal candidate is someone who enjoys working in a fast paced, collaborative environment. Someone that values the “team” and leverages the opinions and expertise of their teammates to deliver quality.
Cognizant Interactive helps clients reinvent products, experiences, and business models to create new value, differentiation, and drive revenue in the digital economy. We take an Experience centered approach, which uses human insights to take ideas from vision to outcome, and building end to end experience led solutions that enables brands to transform their customer and employee experiences using design, marketing, and commerce capabilities.
Location: Mountain View, CA
Roles/Responsibilities
● Plan, create, manage, and deliver content that helps users understand or use technology as an integral part of engineering or user experience.
● Design and establish style guidelines and standards for texts and illustrations
● Develop, mobilize, and execute knowledge management strategy
● Create, compile, and organize technical documents for internal and external use
● Review, revise, modify, or edit documents prepared by others
● Support quality improvement and increased adoption of information, following inputs fromcross-functional PoCs
● Support the development and implementation of, and strictly adhere to, document control procedures
● Identify and remediate gaps, redundancies, or conflicts across documentation
● Create technical architecture diagrams (understanding current product language and branding)
● Create end-to-end whitepaper and blog copywriting
Research, establish, and enforce guidance for compliance with legal and branding requirements
Technical Writing expertise to support Google’s Engineering Education programs:
(A) Map existing Responsible AI workflows by consulting with identified PoCs.
(B) Use knowledge of machine learning and artificial intelligence systems to develop documentation and educational materials that guide Google’s product teams on how to accomplish different AI/ML projects at Google.
(C) Produce clear, succinct, and well-organized educational materials that meet the needs of a technical audience.
(D) Develop an understanding of the project constraints, scoping work, communicating content creation plans, and securing buy-in from stakeholders.
(E) Determine the right level of detail for complex technical information and write technical documentation; collaborate with subject matter experts on iterations of content drafts.
(F) Manage community-driven docs and drive active contributions.
(G) Review, revise, modify, or edit documents prepared by researchers, engineers, and policy experts.
(H) Work with cross-functional stakeholders to improve quality and increase adoption of published information.
(I) Use knowledge of machine learning and artificial intelligence systems to develop documentation and educational materials that guide Google’s product teams on how to accomplish different AI/ML projects at Google.
(J) Research, establish, and enforce guidance in alignment with company strategy and tooling roadmap.
(K) Develop, mobilize, and execute a knowledge management strategy for a growing/changing complex domain space.
Technical Writing projects will require daily and weekly tasks, including:
● Developing new or iterating on existing documentation on a weekly basis.
● Participate in weekly update meetings and ad hoc meetings with subject matter experts to gather all relevant information needed to deliver work.
● Processing data to measure reach, quality, and impact of documentation on a monthly basis.
● Delivering timely status reports on key operation indicators on a monthly basis.
● Providing weekly updates on assigned work.
● Developing marketing materials to promote use of documentation at launch time for each piece of documentation.
● Establishing style guidelines and standards for a given project.
● Guiding the integration of adjacent projects’ timelines, goals, and objectives on a weekly basis.
Salary and Other Compensation: Applications will be accepted until 8/15/2024.
The annual salary for this position is between $47,975 – $133,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Why Choose Cognizant?
It takes a lot to succeed in today’s fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core.
Our associates enjoy robust benefits and training opportunities from our industry recognized, award winning Academy team. You will have access to hundreds of technical training to keep your skillsets fresh and have opportunities to obtain certifications on the latest technologies.
If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
About Cognizant
Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.
NASDAQ: CTSH
#LI-SR5
#CB
#Ind123
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.