Alpharetta, GA, 30009, USA
1 day ago
Technical Writer (Berkeley Heights, NJ or Alpharetta, GA)
Technical Writer (Berkeley Heights, NJ or Alpharetta, GA) Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. **Location: Berkeley Heights, NJ or Alpharetta, GA** **Job Description** We’re searching for an experienced technical writer to join our team and help take our client-focused services to new heights. The ideal candidate will have proven success in a highly technical field, such as software development, computer science, or engineering. Also important in this role are an ability to evaluate and analyze complex information and a natural desire to help people understand it. **Objectives of this role** Develop comprehensive documentation that meets organizational standards Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content Write user-friendly content that meets the needs of target audience, turning insights into language for user success Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications Evaluate current content and develop innovative methods for improvement **Responsibilities** Research, outline, write, and edit content, working closely with various departments to understand project requirements Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration Develop content in alternative media forms for maximum usability, with consistent voice across all documentation **Required skills and qualifications** Two or more years of experience as an effective technical writer Proven ability to quickly learn and understand complex subject matter Experience in writing documentation and procedure manuals for various audiences Superb written communication skills, with a keen eye for detail Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content Ability to handle multiple projects simultaneously **Preferred skills and qualifications** Bachelor’s degree (or equivalent) Firm understanding of SDLC (systems development lifecycle) Previous experience in software development Professional certification (ex: Society for Technical Communication) Experience in using XML tools to create documentation Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities. 5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. **Life at Capgemini:** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: • Flexible work • Healthcare including dental, vision, mental health, and well-being programs • Financial well-being programs such as 401(k) and Employee Share Ownership Plan • Paid time off and paid holidays • Paid parental leave • Family building benefits like adoption assistance, surrogacy, and cryopreservation • Social well-being benefits like subsidized back-up child/elder care and tutoring • Mentoring, coaching and learning programs • Employee Resource Groups • Disaster Relief **Disclaimer:** Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law **Salary Transparency:** Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to the highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $67733 - $108811/yearly. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Ref. code: 157769 Posted on: Jan 27, 2025 Experience Level: Experienced Professionals Contract Type: Permanent Location: Atlanta, USNew York, US Brand: Capgemini Professional Community: Software Engineering Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
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