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Technical Writer (Data)

Hybrid 4x/week onsite in Los Angeles

12 month+ Contract

$50-$60/hour

Must haves:

1)Must be able to build and write reference materials

2) Work closely with developers and business

3)Responsible for diagrams in Lucid Charts and Visio

Bachelor's Degree in Computer Science, Communications, Journalism or relevant.

Local candidates only to work onsite 4 days per week.

Description

This role will collaborate closely with data engineers, data product teams, system reliability engineers, and software developers to create and maintain high-quality documentation that supports our data platform's success. This candidate will develop both engineering-focused content covering policies, best practices, and procedures, and user-centered materials that enhance usability and drive user adoption. This role will organize and purge documentation in a methodical and efficient manner leveraging our suite of documentation too

Role Overview

We are looking for an experienced Technical Writer to join our data team, skilled in translating complex technical concepts into clear, concise, and engaging documentation. In this role, you will collaborate closely with data engineers, data product teams, system reliability engineers, and software developers to create and maintain high-quality documentation that supports our data platform's success. You will play a key role in developing both engineering-focused content covering policies, best practices, and procedures, and user-centered materials that enhance usability, drive user adoption, and support our team's growth in delivering data products and solutions. You will help us to organize and purge documentation in a methodical and efficient manner leveraging tools such as Confluence and other doc repository solutions.

Develop comprehensive documentation that adheres to organizational standards, ensuring clarity and accuracy for a wide range of users.Gain a deep understanding of data products, services, and technical infrastructure, translating complex information into accessible, user-friendly content.Create engaging content that meets the needs of both technical and non-technical audiences, enabling user success through clear guidance.Build and maintain a detailed repository of reference materials, including research notes, usability studies, and design specifications.Assess current content for quality and effectiveness, proposing and implementing innovative methods for continuous improvement.

Responsibilities

Collaborate with data engineers, software developers, product managers, and UX teams to gather information and understand project requirements.Research, outline, write, and edit various types of documentation, such as procedure manuals, API developer guides, configuration guides, in-platform instructions, and integration guides for team members, partner teams and end usersDevelop and maintain information architecture templates that support easy updates and data migration, adhering to organizational and legal standards.Evaluate, organize, and update existing documentation repositories, working with development leads to establish best practices for content management and storage.Create alternate formats (e.g., video demos, guided tours) for documentation to maximize usability and engagement.Incorporate feedback from user studies and team insights to refine content, ensuring a consistent voice across all documentation.Provide editing support, ensuring fluency and accuracy in all training and technical content, and offering constructive feedback to maintain quality. LAXTT-TW-JGC_1737048061 To Apply for this Job Click Here