Company

Cox Enterprises

Job Family Group

Engineering / Product Development

Job Profile

Technical Writer II

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $65,500.00 - $98,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Enterprises and the Atlanta Journal Constitution (AJC) is looking for a Technical Writer II to join the team.

As the Technical Writer, you will join the AJC product team, working closely with product managers, software developers, UI/UX designers, platform engineers and end users.  You will create clear, user-friendly documentation for our internal tools, content delivery platforms, and user interfaces, ensuring both technical teams and end users can effectively utilize our technology stack.  Additional responsibilities include support for architectural review discussions and process workflows.

Responsibilities:

Create documentation after a thorough collaboration with subject matter experts and technical leadsDisseminate technical information in easy-to-understand language for non-technical audienceCreate and maintain technical documentation for our delivery platforms and internal toolsDocument APIs, SDKs, and integration procedures for our content management systemsWork closely with development teams using Agile methodologiesUse version control systems (like Git) to maintain documentationCreate user guides and technical specifications for new features and platform updatesDocument UI/UX workflows and design system componentsDevelop and maintain a consistent documentation style guide across technical platformsCollaborate with QA teams to ensure documentation accuracy and completenessDocument system and process workflowsExcellent technical writing skillsExcellent verbal communication skills

Minimum Qualifications ·

Bachelor’s degree in a related discipline and 2 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 6 years’ experience in a related fieldProficiency with Zendesk, Microsoft Suite and documentation toolsExperience with markdown and docs-as-code approachesUnderstanding of software development lifecycles and UI/UX documentationAbility to read and understand basic code (HTML, CSS, JavaScript) for documentation purposesStrong technical comprehension skills to translate complex systems into clear documentation

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that’s driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.