divspan id=docs-internal-guid-05fff8d1-7fff-a6f5-b2fd-98a390395594p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;Accurate, strategic, creative -- and fast. We help clients get the most from Bloomberg’s vast suite of products. Through detailed online user guides, compelling contextual content, and just-in-time release notifications, we educate and inform clients about the tools that help them do their jobs./span/pbrp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;Bloomberg’s Product Documentation and User Assistance (PDOC) group is a centralized team of technical writers creating user assistance materials that span business areas across the financial markets. We partner with Product, Technology, and UX teams to investigate requirements in an energetic environment characterized by frequent product updates and quick time-to-market. Our writers have the skills to solicit business needs, jump quickly from discovery to draft, and shift seamlessly between writing styles for different deliverables./span/pbrp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;We take pride in being a collaborative team of 25+ writers that values peer editing, an iterative writing process, and cooperative idea generation. We work with style guides to create essential documentationnbsp; with a unified, professional voice. Though we move quickly and strive to perfect the art of balancing competing priorities, we put a premium on quality ?— both of writing and ideas./span/pbrp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;Whats the role?/span/pbrp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;PDOC Team Leads manage and mentor writers in creating client-facing user assistance content for the Bloomberg Professional Service and related products. Sitting within Bloomberg’s UX department, we provide user-centered documentation and foster consistency across the system. Team Leads take a guiding role in enacting effective workflow, production, and editorial processes to ensure timely delivery of a high volume of work that meets the evolving needs of our clients, internal stakeholders, and products./span/pbrp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;We also partner with an Engineering Agile Scrum team to build our own end-to-end documentation products, from CMS and authoring tools to client-facing UI. Team Leads collaborate closely with our Engineering partners to define requirements and advocate for technical solutions that support the content needs of our business./span/pbrp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;Well trust you to:/span/pul style=margin-bottom: 0px; margin-top: 0px;li dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Direct a team of writers in researching and writing client-facing documentation, including user guides, slideshow-style feature tours, contextual help prompts, FAQs, and release notifications./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Set goals and objectives for writers, providing regular feedback and official performance assessments at established intervals./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Coach writers in documentation fundamentals: employing logical content structure, forefronting essential information, shifting seamlessly between instructional and conversational voices, and writing in a single, unified voice across the team./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Collaborate with team editors to evolve style guidelines for our full suite of deliverables./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Independently manage a high volume of projects and business priorities, while also supporting team members in keeping pace with shifting release schedules and stakeholder needs./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Collaborate with other Team Leads to innovate and iterate on team workflow processes and project strategy./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Build relationships with interdisciplinary colleagues across the company to strategize user assistance solutions./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Unblock workflow obstacles for writers and develop solutions to novel requests while supporting the integrity of our products and standards./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Quickly gain domain knowledge of market sectors and the workflows of financial professionals to provide effective feedback to writers in disparate domains./span/p/li/ulbrp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;You’ll need to have:/span/pul style=margin-bottom: 0px; margin-top: 0px;li dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;2+ years leadership experience in technical writing or a related discipline./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Excellent written and verbal communication skills./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Demonstrated technical writing and editorial skills for an end-user client audience, including an aptitude for effective content organization and flexibility to shift between writing styles./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Strong attention to detail, balanced with keen insight about overarching goals and strategy./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;A track record of successfully innovating and implementing workflow, process, and technical solutions./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Strong project management skills, including experience in organizing multiple projects with variable timelines across multiple team members and cross-functional teams./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;An empathetic approach to motivating writers with diverse working styles and backgrounds to create compelling content and strive for growth and success./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;The capability to interact effectively with all levels of staff and management, including business specialists, product managers, engineers, and senior management./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Strong presentation skills, with a proven ability to articulate business problems and proposed solutions./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Experience using MS Excel to measure, assess, and report on business performance./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;An ability to quickly learn and use new software applications./span/p/li/ulbrp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;Wed love to see:/span/pul style=margin-bottom: 0px; margin-top: 0px;li dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Working knowledge of the financial markets./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Aptitude for strong visual display of information and image production as part of effective content design./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;A history of working with software developers to set requirements for authoring tools and product UIs./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Familiarity with DITA, HTML, or online authoring tools./span/p/lili dir=ltr style=font-family: Arial, sans-serif; font-size: 11pt; list-style-type: disc; vertical-align: baseline; white-space: pre;p dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-size: 11pt; vertical-align: baseline;Prior experience writing or editing API documentation./span/p/li/ulbrp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;If this sounds like you:/span/pbrp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;Apply if you think were a good match. We would like to see writing samples for this position, so please submit 2-3 examples of end-user documentation or training materials from a recent role or project./span/pp dir=ltr style=line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;span style=font-family: Arial, sans-serif; font-size: 11pt; vertical-align: baseline;Well get in touch to let you know about next steps, but in the meantime feel free to have a look at this: [1]/spana href=http://www.bloomberg.com/professionalspan style=font-family: Arial, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); vertical-align: baseline; http://www.bloomberg.com/professional/span/a/p/span/div Salary: 165000,190000,USD,Annual Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg is a disability inclusive employer. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net