ObjectiveThis position is responsible for troubleshooting and performing on-site, truck and/or bus repair jobs.ResponsibilitiesPrimary Responsibilities: Performs scheduled services and repairs on truck or buses (engines, drivetrain, chassis, electrical systems) in the field using proper tools and procedures Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts Maintain customer satisfaction by ensuring customer needs and deadlines are met Complete all scheduled repairs in a safe and efficient manner Follow all safety and contamination control rules and regulations Adheres to all safety rules and maintains quality housekeeping in work area Maintain company issued equipment and vehicle per company policy QualificationsPosition RequirementsRequired: High School diploma or GED or equivalent work experience 3 years or more of mechanical experience with diesel engines and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs Valid Driver’s License Preferred: 5 years or more experience with diesel engines (Caterpillar or Cummings is a plus) and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs Medium Duty Cummings Engine Certification Chauffer’s License or ability to obtain one within 6 months of employment Knowledge, Skills, And AbilitiesThe requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems Strong communication skills, including verbal, written and listening skills. Strong multitasking abilities, detail-oriented and self-motivated Excellent customer service skills Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment Ability to work in a fast-paced, high-pressure, deadline driven environment Ability to work overtime and weekends as neededPhysical Requirements of Position: Occasional confined sitting (at computer, in car, etc.) Occasional non-confined sitting (able to move about at will.) Frequent standing or walking Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination Frequent repeated bending, crouching, stretching, up and down stairs, or crawling Frequent unaided lifting of objects up to 20 pounds; Occasional unaided lifting of objects up to 75 pounds Occasional working at heights (such as scaffolding, rooftops, or ladders) Frequent communication with other individuals. Must be able to able to exchange accurate information when speaking with customers, coworkers, and/or vendors Frequent use of near and far vision acuity. Must be able to identify objects within two feet or less and at a distance of 20 feet. Work Environment of Position: Frequent exposure to: Extreme cold (below 32 degrees) Extreme heat (above 100 degrees) Noise (need to shout in order to be heard) Vibrations (exposure to oscillating movements of the extremities or whole body) Air particles (Dust, gas, fumes, steam, chemicals, and etc.) Outside weather conditions High voltage system Walking or standing on uneven ground (gravel, rocks, mounds) Moving mechanical parts machinery (fork-lifts, tractors, mowers) Wearing protective equipment (respirator, mask, earplugs, gloves, eyewear, etc.)
Other Requirements of Position
Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policiesIf an error is made while in this position, it will require some effort to identify the effort and can impact the company in regards to safety, productivity, and financialFrequently communicates with management, coworkers, and vendorsMaintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidentsThe duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.