Key Responsibilities

The candidate will be part of an engineering services team developing capabilities and solutions to address defect troubleshooting and reduction for the various Applied Materials equipment types used in semiconductor manufacturing.
 

The deliverables include development of new service capabilities, piloting them with field teams, and then deployment for broader field usage in partnership with internal stakeholders. The team will work with field service engineers and product engineering teams to understand the requirements, bring forward creative ideas, develop proofs-of-concept, and work with application development teams to design, develop, and modify algorithms into production code, provide production support, and train end-users.

Collaborate with the Field Service Organization (FSO) resources to understand fab defect troubleshooting methodologies, requirements, & high value problems by equipment types.

Collaborate with Service Business Units (SBU), Business Units (BU’s) and internal organizations, in support of the defect troubleshooting, defect reduction, and other service offerings.

Document field requirements for defect troubleshooting by equipment types, perform gap analysis to current application & knowledge base capabilities, and develop capability solution options for the defect expert system development roadmap.

Build and maintain knowledge bases for multiple equipment types, including review of field and defect incidents and escalations, case studies, and other sources, to curate defect signatures by symptoms and causes, including wafer map, particle image, and element compositions.

Interact with field and business unit resources on data collection of defect incidents and signatures for NPI equipment, followed by the build and expansion of defect knowledge bases for the new equipment types, which is then followed by releasing the new knowledge bases to the field integrated into the defect expert system application.

Define, release, and maintain defect troubleshooting tree by equipment types for out-of-control action plans (OCAPs) including the partitioning structure and detailed steps for defect troubleshooting, collaborating with internal business unit and field service product experts.

Data analysis of equipment installed base and chamber configurations, in addition to service case incidents history, for expansion of defect knowledge bases to new equipment & application types.

Analyze and develop equipment sensor data based analytics for prioritized defect issue detection, collaborating with the service analytics and digital tools teams

Develop and maintain training and communications collateral materials for the field deployment of the defect expert system application across new sites and for each new software application release version.

Travel as needed to regional field offices and conduct training of the defect expert system application to the field resources, and subsequently support the field resources during the deployment pilots.

Functional Knowledge

Demonstrates depth and/or breadth of expertise in own specialized discipline or field 

Business Expertise

Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

May lead functional teams or projects with moderate resource requirements, risk, and/or complexity 

Problem Solving

Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

Communicates difficult concepts and negotiates with others to adopt a different point of view

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

7 - 10 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

U.S. Salary Range:

$140,000.00 - $192,500.00

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.