Overview As a Technology Coordinator at Mirabella Seattle, you’ll provide technical support to both residents and employees at the community. As a liaison to our central office IT team, you’ll ensure computer network systems are working properly and support troubleshooting for technology (such as internet, telephones, TVs, computers, A/V emergency call and security systems) in the community. As a Coordinator at our community, you’ll be a connector, networker and relationship builder and trusted source of information to all that you support in facility services. You’ll get the chance to interact with our residents on a daily basis and ultimately feel like you’re making an impact on someone’s life every day! When you work for a PRS community, you don’t just gain 200 new coworkers, you’ll gain access to a network of industry professionals and residents with vast knowledge, experience and wisdom across many disciplines. Basic Maintenance Experience is a plus, as this position will spend half of the time assisting residents, and the other half supporting the maitenance department. Compensation: $28.00 - $36.00 / hr DOE Work Schedule: Monday - Friday; 8:00am - 5:00pm We’re in the business of taking care of others – so we want our employees to feel supported in all aspects of life. Here’s just some of the ways we want you to know you are appreciated; Kaiser HMO 100% employer-paid medical, dental, vision, and basic life Kaiser PPO 90% employer-paid medical, 100% dental, vision, and basic life 50% employer-paid dependent health insurance 401(k) Plan - 4% company match (after one-year) Defined Contribution Retirement Plan - 3% company contribution (3-year vesting) Flexible Spending Account and Dependent Care Account Health Reimbursement Account (HRA) ORCA bus pass or offsite garage parking, company subsidized Generous PTO (paid time off) plan Employee recognition programs (VIP of month, free lunch, monetary reward) Tuition scholarship program Annual employee appreciation check, provided by Mirabella residents Wellness center: fitness and pool Free uniforms for most positions Employee referral bonus program PayActiv (early wage access) We’re focused on setting you up for success - proven experience in technology, computer and/or internet support will allow you to manage what really matters – providing top tier service to both our residents and your team. Come join our team today! lity and maintenance-related systems and services (i.e., mechanical, electrical, plumbing), audio/video, telecom, and security systems. Assisting the Pacific Retirement Services (PRS) Information Technology (IT) Department with remote support as directed by PRS IT for troubleshooting and connecting of computer/networking hardware. About You Experience in low voltage systems including cable television, telephone, and internet connection systems, and audio visual applications. Mitel certification or pursuit of the certification once beginning employment. CompTIA A+ certification preferred or pursuit of the certification once beginning employment. Strong organizational skills, good phone, and public relations skills, and knowledge of facility management functions, processes, and tools. Advanced computer skills, including proficiency in Microsoft Office and Computerized Maintenance Management Systems (CMMS), and knowledge of internal computer components, networking equipment identification, and computing environment concepts. How You'll Do It Demonstrate that Pacific Retirement Services’ (PRS) Core Values—excellence, innovation, integrity, stewardship, compassion, and collaboration—are ingrained into all aspects of your role. Actively participate in the department’s standard training program to become increasingly skilled in your area of focus. Train and lead Maintenance team when helping perform technology support duties. Embrace the notion that you are employed with the purpose of offering your residents an inviting experience that is happening for them, not a service that is happening to them. Approach all encounters with residents, guests, and co-workers in a gracious, attentive, and courteous manner. Assist the Renovations team in reviewing and approving the IT Matrix as part of community capital projects. Assist with life cycle replacement and disposal of technology-based hardware, per PRS policies and procedures. Demonstrate a constant awareness of electrical safety and safety hazards. Plan scheduled maintenance of major phone switches and equipment. Coordinate all adds, moves, and changes for team members and residents. Provide computer and peripheral equipment support to residents. Support the PRS IT department's communication objectives related to data and fiber support and design. Be knowledgeable of emergency procedures and act in a calm manner in the event of an emergency. Support the maintenance team with daily priorities and general maintenance needs as assigned. Perform other duties as assigned.