Location: UK - Hatfield | Job-ID: 212890 | Contract type: Fixed Term Contract | Business Unit: Information Technology

 

Life on the team

 

Technology Enablement Analyst - Apprenticeship (onsite)

 

Salary: £19,500   

Start Date: 1st September 2025   

Apprenticeship Qualification: Digital Support Technician Level 3 – Firebrand Training    

Recruitment Process: Online application, CV review, Interview  

Duration: 18 months   

Location: Hatfield Hertfordshire  

Positions: 2  

 

Who We're Looking For 
  

As a Technology Enablement Analyst working as part of the Tech Enablement Team UK, you will work with the customer and internal teams to understand and implement a repeatable and efficient build deployment process that enables the Hatfield operations team to meet service delivery requirements 

 
The greatest strength of a Technology Enablement Analys is to have a wide range of experience and knowledge in many different areas.  The individual will be less focussed on one special area of technology and being comfortable with many.   

 

What You'll Do 

  

You will be working as part of the Tech Enablement build implementation team onsite in Hatfield 5 days a week as we are a hands on team that work in a hands on environemnt. Remote working is not available for this role and will involve shift patterns of either 7am-4pm or 8am-5pm.
  

Some of the daily activities are: 

 

Handling incidents in the Logitsics and Technical Services Integration Centre  

Testing and implementation of customer builds

Carrying out troubleshooting and problem solving  

Support of client specific hardware configuration requirements – for example Workplace, Enterprise Datacenter and Mobile devices, etc. 

Supporting client asset labelling requests 

Manage daily tracking and recording of activities 

  

What You'll Need 

 

Show potential to create clear engineering instructions 

Able to follow up on incidents & to set priorities 

Flexible & willing to adjust to different client needs 

Service minded and result-oriented 

Structured and a fast learner 

Very good communication skills in English 

 

 

Personality:  

Customer focused, understanding customer needs 

Autonomous, to be able to organise own workload     

Team player – be able to support Tech consultants and openly share information in the team 

Resilient person to be able to cope with changes in requirements 

Positive and responsive mindset   

Very good communication skills fluent in English 

 

Please note that for successful applicants, offers will be conditional on passing additional eligibility checks with our training provider Realise which will include a Maths and English assessment and a review of any previous qualifications you hold. Due to the funding requirements of the apprenticeship, applicants must not already hold a Digital Support Technician L3 standard, GNVQ, BTEC or equivalent qualification to be eligible for this programme.  

 

 

 

About us

Computacenter is a leading independent provider of IT infrastructure services. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

 

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

 

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