Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Summary:

The Technology Portfolio Transformation & Governance Manager will join the Core Technology Infrastructure Portfolio Management (PMO) team responsible for end-to-end management of various complex material change projects across infrastructure technologies. They will also establish/enhance the PMO Operating Model in alignment with Global Technology Infrastructure strategy, ensuring processes/procedures/reporting are automated (as applicable), and sustainable. This individual will provide a critical link between the change and Tech teams/functions and the business stakeholders to ensure the transformation being delivered is in support of the organization’s strategic goals and key priorities. The individual should have experience in managing global technology portfolios, including portfolio prioritization, risk assessment, and value analysis.

Responsibilities:

Developing and implementing robust governance operating model, frameworks and processes for product-centric technology projects and programs.  Primary point of contact and integration for the PMO team, fully accountable for engaging the appropriate Executives across multiple Lines of Business and Enterprise partner organizations to deliver against expected outcomes and timelinesIdentifying and implementing process improvements to enhance the efficiency and effectiveness of the technology portfolio management processEstablishes and enforces portfolio-level processes and standards, aligned with organizational goalsPlans, coordinates, and leads routine Portfolio Reviews, providing insights into portfolio performance and alignment with strategic objectivesCollaborates with team leads and stakeholders to resolve resource conflicts and optimize capacity planningAdhere to Enterprise Change standards for Program and Project Management (Program deliverables, tollgates, PPRT System of Record updates, change controls, Permit to Build requirements and more)Responsible for delivering business transformation across operating model, process improvement and automationClosely partner with the CTI Portfolio Managers and CTI Strategy Team in executing on CTI’s strategic multi-year roadmap. Responsible for both medium/long term project planning, monitoring of risks, issues and dependencies to ensure momentum is achieved and sustainedEnsure strategic outcomes for the overall portfolio and execution are aligned and the work delivered complies with Enterprise Change Management standards. Enhance Framework in place to monitor portfolio level risks, issues and dependenciesLiaison to work across Global Tech to:Share CTI Portfolio Management best practices and learn from Global Tech peer Portfolio Management teams best practice (Community of Practice)Drive integration, alignment, and continuous improvement of Portfolio Management process, tools, metrics and measures as defined by/aligned to the Single Process Inventory (SPI)

Required Qualifications: 

12+ years Technology, Portfolio and Program Management experience in a Global environment10+ years of working knowledge and experience with JIRA, JIRA Align, Agile methodologies (Scrum and Kanban), Agile View, Confluence and WIKIIT Infrastructure background (Networks, Cloud, Hosting/Data Centers, Database, Middleware, Messaging and Identity and Access Management)Experience in managing change initiatives and driving organizational transformationDemonstrable experience on large-scale op model, process or data transformationsProduct centric operating model experienceKnowledge of ITIL, Service Lifecycle Management, Software Development ManagementExperience with Agile/Waterfall Methodologies, Enterprise Change Standards for Programs and projects SDLC, Waterfall, AgileAbility to adapt to changing project requirements and organizational dynamics within a matrixed organizational structure.  plus ability and experience influencing senior executives.Results-oriented leader who can develop and manage/influence relationships based on trust, teamwork and knowledgeBroad Financial Acumen and intimate experience with initiative portfolio planningProficient with standard tools such as PPRT, Jira, MS Project, PowerPoint, Excel, Visio, PMMT, PCM, SharePoint, etc.        Risk Management and Mitigation Planning/Readiness/Change Adoption/Stakeholder Management/Quality Assurance

Desired Qualifications:

Excellent written/verbal communication and presentation skills at an executive levelData analysis skills and ability create executive quality materials within tight timeframes with limited direction from managementAbility to connect dots and articulate clear and concise status and action plans to resolve issues and risks and at the right level of detail for the audienceEstablish clearly defined responsibilities and accountabilitiesOversight/Manage/Lead project execution, integration and implementationReadiness/Change Adoption/Stakeholder ManagementQuality Assurance, ensure that all applicable change requirements are satisfied

Required Certifications:

ITIL or PMP

Skills:

CollaborationInfluenceResult OrientationRisk ManagementStakeholder ManagementAgile PracticesArchitectureDevOps PracticesSolution DesignTechnical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40