Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Please Note: Oliver Wyman/MMC operates a hybrid working policy and we will require the successful candidate to work from the London Baker Street office at least 60% of the time.

Oliver Wyman is seeking an experienced Technology Program Manager with PSA software experience - Certinia and/or FinancialForce experience is also preferred -  to join our OW Tech Team in our London Baker Street office.

The Opportunity:

As Technology Program Manager you will be responsible for leading and coordinating key IT initiatives to ensure alignment with company strategy, commitments, and goals. This role involves implementing best practices, maintaining system integrity, and driving continuous improvement to enhance the efficiency of IT projects, operations, and financial reporting processes.

The ideal candidate will have a strong background in IT project management, experience with PSA (Professional Service Automation) software, and a solid understanding of financial management practices, as well as expertise in system integration. Oliver Wyman uses Certinia, so previous experience of Certinia/FinancialForce/Salesforce will be highly beneficial.

This is an internal role that supports projects and teams within Oliver Wyman. While our core business is consulting, this position is not focused on consulting services.

This is a hybrid role that requires 3 days per week in the office.  There is no option to be fully remote.

Who We’re Looking For:

The ideal candidate will have:

At least 5+ years of Technology Program Management experience.

Expertise of IT project management methodologies, both Agile and Waterfall, Project management certifications preferred.

Proven experience as a Scrum Master, preferably with Jira or ADO.

Experience managing financial-related projects and ERP systems. Familiarity with Certinia/FinancialForce/Salesforce and its integration capabilities is highly desirable.

Strong understanding of Professional Services operations and financial management principles.

Strong knowledge of project management framework, information management practices and IT solution delivery processes, procedures, and toolsets.

Knowledge of budget, invoicing, and project financials.

Excellent analytical and technical skills.

Specifics about the role:

Developing and tracking a comprehensive Program Plan for the OW Professional Automation Services platform with defined objectives, deliverables, and communication plans.

Ensuring the successful delivery of all initiatives related to the OW PSA platform, managing dependencies with other systems and coordinating project scope, objectives, and deliverables with stakeholders.

Managing project resources and budget to ensure objectives are met.

Partnering with Tech managers to ensure roles and expectations are clearly defined and understood for each project.

Identifying critical paths and risks within projects; tracking and facilitating the mitigation of these risks.

Creating and maintaining relationships with stakeholders, managing expectations effectively.

Maintaining comprehensive project documentation and report project health and status utilizing agreed project management systems and tools.

Collaborating with cross-functional teams to ensure the platform meets the needs of Professional Services and project management.

Why join us at Oliver Wyman?

Visit an Oliver Wyman office anywhere in the world and you will feel it: the buzz of people doing work that matters, with a sense of purpose. Our company comprises a diverse mix of talented people from varied backgrounds and areas of expertise who marshal creative thinking and analytical rigor. Our inclusive, collaborative, non-hierarchical culture allows new thinking to surface quickly. The best idea wins, and everybody is encouraged to contribute. This makes Oliver Wyman both an ideal adviser for organizations and an ideal place for exceptional people to realize their potential.

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

We’re individuals who are self-starting, motivated, energetic, entrepreneurial about what we do

We have the common aspiration to have an impact, leave a legacy and change the world. We have no interest in running a steady-state business. We want to build, grow and shape the environment around us

We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion

We believe that to create a true meritocracy we need to remove artificial barriers to opportunity

We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.

We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. www.oliverwyman.com/careers

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.