The Technology Solutions Owner will provide program management to enable process changes, solution enhancements, and coordinate the delivery thereof across a complex and diverse WMS/ERP environment with multiple integration layers. They will also be engaged in cross-platform troubleshooting and will provide architectural input to improve systemic reliability and performance.
This role will be onsite at our Irving, TX location (just north of DFW airport), 5 days per week. Not a remote or hybrid role.
What will be my duties and responsibilities in this job?
Learn and remain current on all functional aspects of digital solutions that support a reverse logistics/supply chain environment for the wireless industry
Develop hands-on familiarity with processes for same
Work directly with client and internal stakeholders to define and solution systemic enhancements that improve efficiency, performance, and/or enable process changes
Document and socialize requirements using data flow diagrams, narrative requirements, and internal/client presentations
Coordinate with various technology teams (product owners, engineers, QA, infrastructure, analytics) to project manage the implementation of cross-platform technology deliverables in an Agile environment
Engage with technical resources in troubleshooting production-impacting defects or performance issues, driving resolution therein.
Facilitate and participate in joint integration testing, both in a hands-on capacity and in tracking and managing the resolution of defects that arise.
What are the requirements needed for this position?
6 years’ functional subject matter expertise with enterprise Warehouse Management Systems in a manufacturing, supply chain, or reverse logistics environment; Oracle eBusiness Suite experience preferred
6 years’ experience crafting a variety of documentation in the form of user stories, narrative requirements (Word), PowerPoint presentations, process flows (Visio), and project plans
6 years’ experience in project management across diverse technical and business teams
6 years’ experience solutioning for and navigating complex integrations across several layers, primarily by way of APIs and understanding the trigger events and the data mapping between them
4 years’ experience deciphering and understanding JSON and/or XML (iDocs) payloads; experience with EDI and/or managed file transfer a plus
Strong preference for someone with at least basic ability to write SQL to query RDBMS platforms
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Pay Range
$86,000.00 - $143,700.00
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.
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