Our Technology team has a requirement for a Technology Specialist - Workplace. This is an exciting opportunity for a motivated individual to support end-user devices and the implementation of new technologies and methodologies as part of a wider team. Managing the support lifecycle of circa 40,000 devices in a Microsoft Windows, Linux, Android, ChromeOS, MacOS and iOS environment. This is a hybrid role based at our head office in Bradford, West Yorkshire.

You'll be responsible for:

Providing technical support, guidance and input into the roadmap and vision for End User Computing, Google Productivity and Asset Management.

Creating and managing automated/scripted builds across all client operating systems to ensure an effective and compliant process.

Providing technical oversight for the Workplace support services including the onsite TechBar and VIP support. 

Working cross-functionally to deliver technical solutions for Workplace.

Technical oversight of the product catalogue and ensure that products are compatible and meet business needs.

Designing and developing client policies (eg Desktop Group Policy) and ensuring a continuous improvement cycle for all policies.

Technical Escalation for TechBar and desktop support functions.

Acting as the technical authority for all hardware and operating system updates (e.g. monthly patching, feature releases).

Driving continuous improvements through automation.