Telecom Dispatch Specialist Boulder Community Health, Boulder, CO 80303 $17.85 - $23.58 an hour - Half Time, Days. 24 hours a week. +$2.00/hr for evening and weekend shifts. Boulder Community health is seeking a Telecom Dispatch Specialist, a p osition where an employee has demonstrated, through documentation and observation, complete proficiency in all Com Center duties listed, including those duties that are carried out within the Com Center of Boulder Community Hospital. Benefits: •Health insurance, including a FREE employee only option •Dental and Vision insurance •BCH paid Life Insurance; Spouse and Dependent Life Insurance plans •Short-term and Long-term disability coverage •Health and Dependent Care Flexible Spending Accounts •Retirement plan with BCH matching contributions, and discretionary lump sum contribution •Paid Time Off •Education assistance program •Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki •Free one-on-one retirement planning sessions •Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family Qualifications •High school diploma or equivalent preferred. •At least 1 year of experience in a role where quick thinking, communication skills, and stressful situations have been dealt with on a fairly regular basis preferred. •Previous secretarial professional office experience preferred. •Able to remain calm in times of crisis •Able to multi task and prioritize with the customer service skills •Be a good listener with problem solving skills •able to deescalate when needed for upset callers Responsibilities •Complete duties as assigned by the Com Center Supervisor or other Facilities Department Management. •Assume leadership role in cases of emergencies as directed by the Com Center Supervisor, other Management or when no one is available. •Routinely communicate daily Com Center requests and activities with the Com Center Supervisor and other Com Center employees. •Primary telephone support for all Com Center calls at 7411 and PBX operator calls when necessary. •Work smoothly between Com Center and PBX operator calls, responding to various demands. •Back-up monitoring of alarms, camera monitors, and other Security technology when other staff is unavailable. •Back-up support for hospital wide pages. •Assist the Com Center Supervisor, or other Facility Department Management when necessary, regarding work order priorities and dispatching. •Secretarial support of all Facilities Management staff. •Utilize and become proficient with Facility Management/Hospital computer software programs. About Boulder Community Health and Boulder, Colorado Boulder Community Health’s vision is partnering to create and care for the healthiest community in the nation. We are a community owned-and-operated nonprofit health system dedicated to providing local access to high-quality medical care to our community in Boulder and surrounding areas. We are known across Colorado for our clinical excellence in heart care, neurosurgery, stroke care, orthopedics and cancer care. We’re proud of our tradition of being an early adopter of new technologies and medical techniques that improve care for our patients. We are a Certified Level II Trauma Center with numerous awards and recognition including the 2023 Healthgrades Outstanding Patient Experience Award, 2022 Best Hospitals for Maternity Care from Leapfrog, Money Magazine and Newsweek and Boulder Weekly’s 2022 Best Hospital. Nestled in the foothills of the Rocky Mountains, living and working in Boulder means enjoying the outdoors and natural beauty, bringing a fresh perspective to healthcare practice. As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health/dental/life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more! EOE/Affirmative Action/Drug-free workplace. BCH will never conduct interviews or ask for employment documents via text. This position has no close date. Applications will be accepted until the position is filled.