Telecom Field Operations Technician (Fiber)
JOB SUMMARY:
The Telecom Field Operations Technician is responsible for the installation, maintenance (reactive and preventive), and project support for Southern Company's fiber, voice, data, and telecommunications transport networks. These networks include digital microwave, fiber optics, LANs (local area networks), voice, data, and wireless systems. These systems are installed, maintained, and repaired following established standards, service levels, operational processes, and applicable work agreements.
JOB REQUIREMENTS
Education & Experience:
A two-year degree (college/technical/vocational) in an electronics technology field, telecommunications field, equivalent military training, or 5 years equivalent hands-on experience in an electronics technology field is required. Understanding the various topologies, e.g., telecommunications (microwave and/or fiber), wireless, data networks, voice networks, and how they interface. Ability to logically troubleshoot and repair hardware and software associated with telecommunications (microwave and/or fiber) systems, data networks, voice networks, and ancillary equipment (alarm systems, DC/AC power systems, etc.). Working knowledge of radio communication systems. Federal Communications Commission (FCC) or equivalent license for radio repair is preferred.
Technical Competencies:
Responsible for the installation, maintenance (reactive and preventive), and project support of the Southern Company fiber, data, voice, and telecommunications transport networks. Responsible for interfacing with and coordinating contractors and/or vendors associated with the FO function as appropriate. Responsible for interfacing with the internal business partners, vendors, contractors, and other Technology Organization (TO) groups related to problem resolution and equipment installations. Responsible for understanding and adhering to billing and performance processes and procedures. Responsible for maintaining accurate circuit documentation and equipment inventories for assigned jobs. Responsible for installing standard, endorsed, or certified off-the-shelf software and/or hardware devices.
Technical Competencies (Fiber Optic Specific)
Proficient with Optical Time-Domain Reflectometers (OTDRs). Proficient with splicing and terminating single-mode and multimode fiber optic cables. Experience with Optical Ground Wire (OPGW) of various types is preferred. Experience with All-Dielectric Self-Supporting (ADSS) and other aerial fiber optic cables. Knowledge of associated line hardware and accessories to secure ADSS, OPGW and underground fiber. Experience with Preformed Line Products (PLP) and AFL splice enclosures. Experience with transporting fiber optic splice trailers and reel trailers. Experience documenting fiber optic route information (traces, power levels, splice points, etc.). Ability to work extended hours during emergency restoration.
General Competencies:
Must take and pass a Department of Transportation (DOT) physical exam. Ability to work independently with minimal supervision, be a self-starter, and have excellent time management skills. Ability to interface and coordinate with contractors as needed. Must have good verbal and written communication skills. Follows safe work practices and fosters a safe workplace. All business dealings exhibit Southern Company Values (Safety First, Unquestionable Trust, Superior Performance, and Total Commitment). Seeks opportunities to learn and transfer knowledge to others. Responsible for supporting 24x7 on-call operations. Ability to drive long distances, walk on uneven surfaces, climb ladders, work above shoulder height, and lift up to 50lbs.
This position has been identified as a role that will require the use of a Georgia Power fleet vehicle. The following will be required if you are selected for this position:
Must have at least one year of verifiable driving experience (Must hold a valid driver’s license for the class vehicle to be operated. Driving permits are not typically considered a valid driver’s license). Must have no revocation of driving privileges within the 36 months prior to application, no convictions of major traffic violations (DUI, hit and run, reckless driving, etc.) within the 12 months prior to application, or any pending charges for a major traffic violation at the time of application. Must consent to a continuous monitoring of your Motor Vehicle Record