Position Summary

Incumbents of positions in this series analyze and review established telecommunications systems and agency requests for installation of telephone, teletype or telecommunications systems and equipment; inspect established telecommunications systems and installed equipment, conduct studies of load use; prepare charts and diagrams, and perform related work as required. The selected applicant for this position executes assignments for the installation, operation, maintenance and repair of the voice, data, video and software related to all MassDOT Communication, Electronic and Intelligent Traffic Systems; including, but not limited to: two-way radio, fiber optic, telephone private branch exchange, programmable logic controllers, tunnel ventilation, carbon monoxide and hydrocarbon gas monitoring, local field controllers, remote terminal units, overhead and portable variable message signs, emergency telephone, automatic gates, highway advisory radio, traffic and security video, security access control, integrated project control system, real-time traffic monitoring and any ancillary electronic equipment. Work with all MassDOT departments and agencies: electrical, maintenance, State Police, toll administration, RMV, MBTA, EMS, BFD, BPD, DCR, and various other personnel, to einsure continuous operation of all equipment. Responsible for providing technical support for all systems and equipment. Required to professionally interface with all departments involved in engineering, operation, and maintenance.

Duties and Responsibilities

Maintain, troubleshoot, and repair all MassDOT communication and electronic systems on a 24/7/365 basis to ensure continuous operation of life safety equipment.Provide On-Call service based on a rotating seniority schedule and calls from the Communication Supervisor or Engineer in charge.Perform corrective and preventive maintenance on various life safety systems.Ability to work from a ladder, platform lift truck, or bucket truck.Perform duties inside facility buildings, outside areas, or along roadways work zone areas as required.Install voice, data and video infrastructure for all MassDOT facilities: Highway Operations Centers, Registry of Motor Vehicles, State Transportation Building, District Headquarters, drawbridges, maintenance depots, State Police barracks, ventilation buildings, etc.Install new equipment for various systems, radio, fiber optic, telephone, etc.Install and maintain radios in MassDOT and State Police vehicles and facilities.Support Communications Engineers in installing and upgrading systems.Perform routine and emergency system evaluation and testing.Learn unique software packages associated with each piece of equipment.Comply with all policies, practices and safety procedures.Perform other related duties as required.

About MassDOT

The 4,000 employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail Transit. Headquarters (Planning Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.  

Position Summary

Incumbents of positions in this series analyze and review established telecommunications systems and agency requests for installation of telephone, teletype or telecommunications systems and equipment; inspect established telecommunications systems and installed equipment, conduct studies of load use; prepare charts and diagrams, and perform related work as required. The selected applicant for this position executes assignments for the installation, operation, maintenance and repair of the voice, data, video and software related to all MassDOT Communication, Electronic and Intelligent Traffic Systems; including, but not limited to: two-way radio, fiber optic, telephone private branch exchange, programmable logic controllers, tunnel ventilation, carbon monoxide and hydrocarbon gas monitoring, local field controllers, remote terminal units, overhead and portable variable message signs, emergency telephone, automatic gates, highway advisory radio, traffic and security video, security access control, integrated project control system, real-time traffic monitoring and any ancillary electronic equipment. Work with all MassDOT departments and agencies: electrical, maintenance, State Police, toll administration, RMV, MBTA, EMS, BFD, BPD, DCR, and various other personnel, to einsure continuous operation of all equipment. Responsible for providing technical support for all systems and equipment. Required to professionally interface with all departments involved in engineering, operation, and maintenance.

Duties and Responsibilities

Maintain, troubleshoot, and repair all MassDOT communication and electronic systems on a 24/7/365 basis to ensure continuous operation of life safety equipment.Provide On-Call service based on a rotating seniority schedule and calls from the Communication Supervisor or Engineer in charge.Perform corrective and preventive maintenance on various life safety systems.Ability to work from a ladder, platform lift truck, or bucket truck.Perform duties inside facility buildings, outside areas, or along roadways work zone areas as required.Install voice, data and video infrastructure for all MassDOT facilities: Highway Operations Centers, Registry of Motor Vehicles, State Transportation Building, District Headquarters, drawbridges, maintenance depots, State Police barracks, ventilation buildings, etc.Install new equipment for various systems, radio, fiber optic, telephone, etc.Install and maintain radios in MassDOT and State Police vehicles and facilities.Support Communications Engineers in installing and upgrading systems.Perform routine and emergency system evaluation and testing.Learn unique software packages associated with each piece of equipment.Comply with all policies, practices and safety procedures.Perform other related duties as required.

About MassDOT

The 4,000 employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail Transit. Headquarters (Planning Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.  

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered.

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.  

Applicants must have at least (A) three years of full-time or equivalent part-time, technical professional or administrative experience in the field of telecommunications including telephone, telegraph and/or teletype work, or in the regulation of the telecommunications industry, or (B) any equivalent combination of the required experience and the substitutions below.SubstitutionsI. An Associate's degree with a major in electrical engineering technology or electronic technology may be substituted for a maximum of one year of the required experience.II. A Bachelor's or higher degree with a major in electrical engineering or electronic engineering may be substituted for a maximum of two years of the required experience.Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.Special Requirements: Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License.

· For questions regarding the job posting, please email the MassDOT Talent Acquisition Team attalentacquisition@dot.state.ma.us.

· For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722.

· For a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered.

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.  

Applicants must have at least (A) three years of full-time or equivalent part-time, technical professional or administrative experience in the field of telecommunications including telephone, telegraph and/or teletype work, or in the regulation of the telecommunications industry, or (B) any equivalent combination of the required experience and the substitutions below.SubstitutionsI. An Associate's degree with a major in electrical engineering technology or electronic technology may be substituted for a maximum of one year of the required experience.II. A Bachelor's or higher degree with a major in electrical engineering or electronic engineering may be substituted for a maximum of two years of the required experience.Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.Special Requirements: Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License.

· For questions regarding the job posting, please email the MassDOT Talent Acquisition Team attalentacquisition@dot.state.ma.us.

· For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722.

· For a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.