Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job DescriptionTelecommunications Analyst Advisor
Transform technology into opportunity as a Telecommunications Analyst Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Telecommunications Analyst Advisor you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst Advisor joining our team.
HOW A TELECOMMUNICATIONS ANALYST ADVISOR WILL MAKE AN IMPACT
● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting, installation, or removals of Voice and Video endpoints.
● Serve as Tier 1 and Tier 2 support for configuration, troubleshooting of user profiles within the Skype for Business application and Active Directory
● Responsible for creation, modification, and remove of Voicemail user profiles on the Voice Infrastructure.
● Responsible for configuration of the Voice and Video Conferencing Systems
● Responsible for responding to security incident reports
● Works with customer ticket in the SupportIT ticketing system.
WHAT YOU’LL NEED TO SUCCEED:
● Education: Technical Training, Certification(s) or Degree
● Required Experience: 5+ years of related experience
● Required Technical Skills: Voice and Video endpoints
● Security Clearance Level: TS/SCI w/Poly
● Required Skills and Abilities: communication and problem solving
● Preferred Skills: Skype for Business application
● Location: On Site
● US Citizenship Required
● Certification Required: Comp TIA Security+ - CompTIA
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from