Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.  

                                                                        Essential Job Responsibilities/Expectations

 

Job responsibilities include those listed in the competency document. Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co- workers in accordance with our Service Excellence Standards and Core Values.   Provides administrative support and performs numerous duties, including scheduling, writing correspondence, minute taking, emailing, handling visitors, routing callers, answering questions and requests, coordinating events, managing budgetary items, creating and distributing reports, maintaining vendor contractual items Responsible for maintaining the Telecommunications equipment and creating and following up on work orders related to the servicing of devices. Works directly with Physicians on mobile device deployment and management using MS Intune.. Organizes and maintains departmental records  Primary time keeper and scheduler for the department Maintains downtime phone records and inventory. Serves as a contact point between customers and the Telecommunications team. Resolves customer problems and concerns at time of call.  If not possible, escalates problem to appropriate personnel for resolution. Tracks and trends Telecom equipment failures and aged work orders. Reports findings to the Manager. All service agreements are reviewed and tracked. The coordinator makes recommendations to the Director based on previous use of the service agreement and cost.

  13.   Miscellaneous     

Develop internal and external working relationships with managers, peers and/or subordinates. Good written and verbal communications skills. Keeps all information confidential. Keeps work area clean and free of clutter. Other duties as assigned by management. Maintains and organizes inventory of supplies. Demonstrates competency in, but not limited to, the following: Assigned Access Control Applications Microsoft Office applications Environment API application

 

                                                                                             Job Requirements

 

Qualifications/Training:

2+ years’ administrative experience

Intermediate to advanced proficiency with Microsoft Office products (Word, Excel, PowerPoint, OneNote).

Excellent written and verbal communication skills

High level of interpersonal skills and cultural sensitivity; ability to relate well to people at all organizational levels and to work well in a team environment.

 

Licenses/Certifications/Registrations/Education

A.S. degree in business, healthcare, computer science or equivalent work experience

 

Physical Requirements: Refer to Occupational Risk Assessment